Hold, Park & Transfer

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Holding Calls

The system automatically reconnects held calls after a set period, the default setting is 2 minutes.

To display held calls:

1.An H on your display indicates that you have a held call.

2.Press Menu twice.

3.Select HC&P (held, conference and parked).

4.The above Helds indicates that there are held calls. Select Helds.

5.If you have several held calls you can use the and keys to the details of the different held calls.

To clear a held call: Select Drop.

To reconnect a held call: Select Pickup.

Transfer a Call

To transfer a call:

1.During the call, press Trnsfr . The call is put on hold.

2.Dial the number to which you want to transfer the call.

If the extension doesn't answer or doesn't want the call press the call appearance button to return to the original call.

If the extension answers and will accept the transfer press Transfr again.

To do a blind transfer, hang up the call or hit the transfer button again.

4400, 4600, 6400 & TransTalk MDW 9040 Telephones

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IP Office

40DHB0002USAL - Issue 7 (2nd October 2003)

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Avaya 6400, 4400, 9040 manual Holding Calls, Transfer a Call, To display held calls, To transfer a call