CONTENTS
6.1ERROR MESSAGES
6.1.1Reporting errors
When an error occurs, the machine stops immediately and displays an error message on the control panel.
Error messages are displayed as follows:
Status num: | 5144 |
Rewinder init20x 256 |
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[52]An example of an error message:
5144 = status number; this number makes it easier to identify the message.
‘Rewinder init’ = status text; a brief description of the error.
ALS 20x 256
GB
Error messages that are not described here may only be resolved by a qualified service technician.
When an error occurs that is not described here:
Press the button to delete the message. Switch the device off, wait 30 seconds and then switch it on again.
If the error reoccurs:
Request a service technician.
Error messages that are not mentioned here are described in the service manual.
6.1.2List of error messages
Status Status text | Cause | Action to take |
5000 Bus device | – Device at I2C Bus cannot be contact- |
| ed. |
| – In most cases, this message appears |
| as the first in a series of two or three |
| messages which narrow down the er- |
| ror more precisely. |
Delete the message by pressing the
Switch the machine off, wait 30 sec- onds and switch it back on.
If the error message appears re- peatedly, call in a servicing tech- nician.
5001 No gap found | – The maximum limit for missing labels |
| was exceeded (LABEL SETUP > Miss. la- |
| bel tol.). |
| – The machine is not correctly set for |
| the type of label (MACHINE SETUP > |
| Light sens. type ). |
| – Label length is not correctly set |
| (LABEL SETUP > Label distance). |
| – Photoelectric label sensor is dirty. |
| – Photoelectric label sensor is incor- |
| rectly positioned. |
| – Photoelectric label sensor is not con- |
| nected correctly. |
| – Photoelectric label sensor is defec- |
| tive. |
| – Rotary encoder is not adjusted cor- |
| rectly. |
Check the points listed above and correct if necessary.
Press the key to confirm the er- ror message.
5002 Rewinder full | The (internal) roll diameter control has | Insert new label roll. |
| calculated that the end of the material |
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| roll has been reached. |
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[53] List of error messages |
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