132 | Axis Communications Network Print Servers, AXIS 5500 specification

Troubleshooting

Axis Support In order to obtain optimal support from Axis support technicians, please Server Report follow these instructions when submitting a Support question.

1.Go to the print server’s Web pages by typing the print server’s IP address in the Address/Location field of your Web browser.

2.Go to Admin Support. Click the Server Report link. A new window will open.

3.Save the Server report as an HTML file (with an .html file extension) and go to www.axis.com

4.Choose Support and report your case, attaching the Server Report.

Please visit the Axis Web site for more support and additional help through the FAQ database.

132	AXIS 5500 / AXIS 5550 User’s Manual

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Axis Communications Network Print Servers, AXIS 5500, AXIS 5550 manual 132

Contents

Axis 5500/AXIS Network Print Servers Axis 5500 / Axis 5550 User’s Manual Regulatory Information Table of Contents 101 NetWare Parameter Combinations Support Services Section IntroductionAbout this Manual About Axis Supported Environments Network Printing Windows Package Contents Product OverviewAxis 5500 & Axis Axis Network Product CD Physical Description Axis Features and Benefits Mounting the Axis 5500/AXIS Product Overview Basic Installation Connecting the Hardware AxisQuick Overview Follow these steps to make your printer network ready Backside label on print server Assigning an IP Address to the Print Server Test page you print by pressing the test button onceAddress of the print server manually Manual IP Address Set the IP Address with Dhcp Using Rarp UNIX/Linux Example Example Using ARP Windows 98/NT Me/2000/XP Open a Command Prompt and enter the following commandsUsing ARP UNIX/Linux and Mac Open a Terminal and enter the following commands Making Network Printers available for printing on your PC TCP/IP Environment Method Description Client Software Windows Installation method according to your computer environment Adding Printers in Windows Adding Printers in Windows Wizard searches for a suitable printer driver Interface pages Windows XP/ServerWindows Axis 5500 / Axis 5550 User’s Manual Click Next and Finish Select Services Select Protocols Add TCP\IP ProtocolAdd Microsoft TCP\IP Printing Printer Click Next List, click Add PortPorts available USB port Parallel port Axis Basic Setup Click Next and FinishClose Add/Remove Programs and the Control Panel Add Printer Wizard. Click Next Go to Start Settings Printers Axis Print Monitor Software US1 US1 Adding Printers in Windows Port number USB port Parallel port Axis Example AX100086.US1 Axis 5500 / Axis 5550 User’s Manual Adding Printers in Windows Adding Printers in Macintosh Bonjour Printing in Mac OS = Bonjour Service Name Installation in Mac OS X using AppleTalk Installation of LPR printing in MAC OSIf you want to print using LPR, select From the Printer List dialog, select AppleTalk Installation on Mac OS 9.1 or older, using AppleTalk Choosing a Printer Click the LaserWriter 8.0 icon Adding Printers in Macintosh 192.168.3.191 ATYPE1 EPSONLQ2 Adding Printers in NetWare IPX/SPX Setup using Ndps Type a name of your choice in the Ndps Printer Agent field Click OK TCP/IP Network protocol IPX Network protocol Adding Printers in NetWare Controlled Access Printers AXIS5FF66AIPX1 Adding Printers in NetWare TCP/IP Network protocol Example 01d7e1c200408c5ff6a6400c, where If the printer is not in the displayed print list D7e1c200408c5ff6a6 and LPT1 Workstation On the any workstation, browse toNW 5.1 File Server\SYSPUBLIC\Win32 Start Nwpmw32.exe Novell Printer Manager Click Add. a list of available printers appears Axis 5500 / Axis 5550 User’s Manual Select Network printer and click Next Setup using iPrint Installing Axis IPP Gateway Configuration Snap For NetWare Type TOMCAT33 Enter Type Nvxadmup Enter Type Nsweb Enter Click on iPrint Management on the left pane Click on Create Printer Http//IP address of your NW server631/IPP Basic Setup with Axis NetPilot Choose the with Installation Wizard option AXIS1A0003USB1Q Advanced Installation using Axis NetPilot Button Installing Axis Network Print Server Basic Queue-based printing over IP Have just captured Web browser for Print Server Management on Printer Status NotificationPrint Layout Adding Printers in UNIX/Linux Print ToolsSpooling Typical Invocation via a Windows Manager Click the Add a new printer button Typical Invocation from a Terminal Window Also see TCP Ports Opened for Raw Printing on Debian Invocation Print Queues Red Hat Main printconf window Select Unix Printer from the Queue Type menu, and click Next SuSE Axis axinstall Script Print Methods on TCP/IP Networks Uses industry standard network software on the host Limitations NetBIOS/NetBEUI Printing in OS/2 Adding Printers in OS/2TCP/IP Printing US1 Open LAN Server Administration CreatingPrint Queue Down Updating the Firmware Upgrading the FirmwareWeb Pages TCP/IP Network Example using print server IP address Change to binary mode transferObtaining the Software Type bin hash or binary hash and press Enter Management and Configuration Using a Web browser for Print Server Management Management and Configuration Management and Configuration Management and Configuration Using Axis ThinWizard for Print Server Management Axis ThinWizard interface appears Using FTP for Print Server Management Put config Config Example Using Telnet Typical Telnet session to view the Account File Using Snmp Using Novell Utilities 100 Configuration Possibilities Autodetect Printer TypeAuto-IP Auto-IP, on Mail Notification IPP Internet Printing Protocol IPP Printing Requirements IPP Open Start Settings Printers Windows NT ComputerChoose Add Printer. The Add Printer Wizard will start Axis 5500 / Axis 5550 User’s Manual 105 Available Ports window, click Add Port HP Internet Printer Connection will start. Click Next Next 108 Configuration Possibilities 110 Logical Printers for Customized Printing Printers Select the PR1 tab Set the parameter Physical Port to USB1Set the parameter Character Set Conversion to Isoibm Set the parameter Character Set Conversion to Decibm Select the PR4 tab Axis 5500 / Axis 5550 User’s Manual 113 Select the PR1 Web Set the Printer Language Translation parameter to Postscr Axis 5500 / Axis 5550 User’s Manual 115 Select Admin Logical Printers and the PR3 tab Set the Physical Port parameter to LPT1 Click the OK button Axis 5500 / Axis 5550 User’s Manual 117 Network Speed NetWare Packet Signature Levels Flashloading New Firmware into the Print Server Changing Language in the Print Server’s Web Interface TCP/IP Restrictions Enabling Secure Web Services SSL/TLS Certificates Importing a Certificate Over https Overriding Port Status Axis 5500 / Axis 5550 User’s Manual 123 Enabling the SNMPv3 Protocol Click the Create initial user button Section Type One Type Two Obtaining an IP Address and Subnet Mask Axis 5500 / Axis 5550 User’s Manual 127 128 Test Button Troubleshooting LED IndicatorsWeb Interface Established Replies 132 Technical Specification Supported Protocols NetBIOS/NetBEUISupported Systems Printer Connection Dimensions HardwareApprovals 136 Parameter List Axis 5500 / Axis 5550 User’s Manual 137 ROOTPWD. pass ISO-8859-1 SHIFTJIS, ISO-8859-1, UTF-8Japanese LLC Menu WINSADDR1 0 0 WINSADDR2 0 0 DNSADDR1 0 0 DNSADDR2 0 0DEFIPFRAMETYPE. EthernetII EthernetII, Snap SNMPv3 Menu NetWare Menu NETWENB. YESFR8023. YES FR8022. YES Parameter List PR5 PR6PR7 PR8 66 0 100 60 30 Printer2 Menu PR2NAMEPR2STR Printer3 Menu PR3NAME Printer4 Menu PR4NAME PR4STRPrinter5 Menu PR5NAME PR5STR 0A 02 0D 0A 01 0A 02 0D 0A Printer7 Menu PR7NAMEPR7STR 0A 02 0D 0A Printer8 Menu PR8NAME USB1 Menu U1READTEmail Menu Axis 5500 / Axis 5550 User’s Manual 147 EthernetII, Snap TCP/IP Printing MenuPROSPWD. netprinter Prosprt 9100-9101, Closed Axis 5500 / Axis 5550 User’s Manual 149 PR1 LPRINT2. AX60F4A1.US1PR2 150 PR3 PR4Axis 5500 / Axis 5550 User’s Manual 151 LPT1 PR1 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8Printer2 Menu USB1 Printer3 Menu PR3 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8Printer4 Menu PR4 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8 Printer5 Menu PR5 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8Printer6 Menu PR6 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8 Printer7 Menu PR7 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8Printer8 Menu PR8 PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8 LPT1 Menu L1BSYTM NetWare Parameter Combinations TCP Ports Opened for Raw Printing Snmp Device Index Using Windows XP as an example Click Configure PortSelect Port and mark the Port you would like to change Glossary Glossary Glossary Glossary 164 Index Axis 5500 / Axis 5550 User’s Manual 165 Configuration methods Http Https Axis 5500 / Axis 5550 User’s Manual 167 Power Print ProblemsNetWare printing modes Network Setting up PrintingProtocols Axis 5500 / Axis 5550 User’s Manual 169 User View Certificate