Manuals / Blackberry / Cell Phone / Cell Phone

Blackberry 9700 manual 304

Models: 9700

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Service books and diagnostic reports	304
Service books	304
Diagnostic reports	305
Wi-Fi diagnostic reports	306
Accessibility options	309
About accessibility options	309
Display closed captions in videos	309
Change the display font	309
Use reverse contrast for the screen display	309
Use grayscale for the screen display	310
Set the number of icons that appear on the Home screen	310
Turn on event sounds	310
Assign ring tones and alerts to a contact	310
TTY support	311
Hearing aid mode	311
Voice dialing	312
AutoText	312
Predictive input method	313
BrickBreaker	314
About BrickBreaker	314
BrickBreaker capsules	314
BrickBreaker scoring	315
Play BrickBreaker	315
Adjust the volume	315
Set the paddle speed	315
Submit a score to the BrickBreaker high score web site	316
Check the high scores on the BrickBreaker web site	316
Word Mole game	317
Word Mole game basics	317
Single-player games	318
Multiplayer games	319
Word Mole game troubleshooting	320
Glossary	322
Legal notice	327

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Contents

User Guide SWDT643442-643442-1005020121-001 Contents 106 129 181 229 240 259 304 Feature availability Welcome to BlackBerrySet up an email address Start using your deviceComplete the setup wizard Find more informationAbout the Menu key and Escape key Navigation and typingBlackBerry basics Move around the screenSend an email message Change your ring toneSend an SMS text message Take a picture Add a contactSchedule an appointment Record a videoPair with a Bluetooth enabled device Turn on the alarmVisit a web Cannot make or receive calls Troubleshooting basicsCannot set up an email address Am not receiving messagesCannot send SMS text messages Cannot save media filesCannot play a media file on a web BlackBerry basics shortcuts ShortcutsPhone shortcuts Message shortcuts File and attachment shortcuts Media shortcutsBrowser shortcuts Calendar shortcuts Typing shortcutsMap shortcuts Shortcuts troubleshootingSearch shortcuts Cannot use a shortcutFind your phone number PhonePhone basics Answer a callPlace a call on hold Mute a callTurn on the speakerphone Make a call when your device is locked Dial using numbers or lettersSwitch applications during a call About using a headsetMake an emergency call Emergency callsAbout emergency calls About GPS technologyChange the default volume for calls VolumeAdjust the volume Improve sound quality during a callVoice mail About your voice mail greeting and voice mail passwordChange the voice mail access number Improve sound quality for all callsConference calls Set up speed dial for a contactSpeed dial Change the contact assigned to a speed dial keySpeak privately with a contact during a conference call Make a conference callCreate a phone number link for a conference call Disconnect a contact from a conference callView call logs in the messages application Call logsAbout call logs Add notes to a call logDelete call logs Change call log notesSend a call log Delete call log notesTurn on call waiting Call waitingCall forwarding About call forwardingChange a call forwarding phone number Add a call forwarding phone numberDelete a call forwarding phone number About call blocking Change the call blocking passwordCall blocking Block callsTurn on fixed dialing Fixed dialingAbout fixed dialing Add a contact to your fixed dialing listDelete a contact from your fixed dialing list Smart dialingChange a contact in your fixed dialing list About smart dialingSet options for dialing extensions Set the default country code and area codeTTY support About TTY supportTurn on hearing aid mode Hearing aid modeAbout hearing aid mode Turn on TTY supportPhone options Switch the active phone numberMultiple phone numbers About multiple phone numbersSort phone numbers or contacts on the Phone screen Hide or display your phone number when you make callsTurn off the prompt that appears before you delete items Stop ending calls when you insert your device in the holster Reset a call timerPhone troubleshooting My phone number appears as Unknown in the phone applicationCannot check my voice mail Cannot make calls using a voice commandSome features are not available on my device Cannot change the number of times that my device ringsPerform an action using a voice command Voice commandsAvailable voice commands Turn off choice lists for voice commands Change the language for voice commandsChange the options for voice prompts Voice commands troubleshooting Improve voice recognitionMessage basics MessagesComposing messages Delete the disclaimer from an email message Sending messagesAdd a signature Create a link for a PINSend a PIN message Send an SMS text messageForward a message Send an MMS messageReply to a message Resend a messageManaging messages Delete a message View messages in a specific folderGroup email messages by subject Delete multiple messagesDelete the original text from a reply message Email messagesEmail message basics File an email messageAttach a file to an email message Stop storing messages sent from your device on your computerAbout email message filters Email message filtersResize a picture before you send it as an attachment Create an email message filterCreate an email message filter based on a contact or subject Options for email message filtersPrioritize email message filters Turn on an email message filterChange an email message filter Delete an email message filterAdd an email message folder Email message foldersAbout synchronization of email message folders Rename an email message folderDelete an email message folder Email message flagsMove an email message folder About flagsRemove a flag Email message optionsChange a flag Check spelling automatically before sending email messagesView email messages in plain text format Request delivery or read confirmation for email messagesStop loading pictures in Html email messages Hide filed email messages Receive only the first section of long email messagesFind your PIN PIN messagesAbout PIN messages Stop displaying recent contacts in email address fieldsSet a high importance level for received PIN messages SMS text messagesSend a PIN message SMS text message basicsTurn off AutoText for SMS text messages Options for SMS text messagesDelete the history from an SMS text message View more of the history in SMS text messagesSet a wireless network type for sending SMS text messages Request delivery notification for all SMS text messagesTurn on cell broadcasting Cell broadcastingAbout cell broadcasting Stop receiving messages from a cell broadcast channelRename a cell broadcast channel MMS messagesMMS message basics About MMS messagesAttach a media file to an MMS message MMS message attachmentsCreate a slide show in an MMS message Attach a contact or appointment to an MMS messageAdd a contact to your contact list from an MMS message MMS message optionsAdd an appointment to your calendar from an MMS message Save a media file from an MMS messageView the size of an MMS message before sending it Stop receiving MMS messages when roamingMessage list options Block MMS messagesSet how long your device stores messages Change how a message list displays messagesAbout multiple message lists Hide the new or unopened message indicator Hide sent messagesBlock incoming messages Add a contact to your allowed sender listMIME-protected messages Reset a blocked message counterMIME-protected message basics Add a certificate from a message Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from an attachmentMIME-protected message status Attachment indicators in S/MIME-protected messagesDigital signature indicators for S/MIME protected messages View the certificate used to sign or encrypt a messageCheck the status of a certificate or certificate chain Encryption status indicatorsMIME-protected message options Change your signing or encryption certificateChange the default message classification Change the default signing and encryption optionAbout message classifications Change the size of S/MIME indicators in messages About IBM Lotus Notes native encrypted messages MIME-protected message troubleshootingIBM Lotus Notes native encrypted messages Cannot open an attachment in an encrypted messagePrerequisites IBM Lotus Notes native encryption Encrypt a message using IBM Lotus Notes native encryptionPGP protected messages PGP protected message basicsDownload the PGP key used to sign or encrypt a message Encrypt a PGP protected message with a pass phraseAttach a PGP key to a message Add a PGP key from a messagePGP protected message status Attachment indicators in PGP protected messagesDigital signature indicators for PGP protected messages View the PGP key used to sign or encrypt a messagePGP protected message options Change your signing and encryption keyChange the size of PGP indicators in messages PGP protected message troubleshooting Change the encryption algorithms for PGP protected messagesMessage shortcuts Message troubleshooting Cannot send messagesCannot file email messages Am not receiving SMS text messagesHtml email messages do not appear correctly Some messages no longer appear on my deviceMessage or attachment does not appear or is truncated Some email message folders appear dimmedCannot turn on cell broadcasting Email message filters are not working correctlyCannot attach a file to an MMS message Feature availability About files and attachments Files and attachmentsFile and attachment basics Open a file or an attachmentLocate a file saved on your organizations network Stop downloading a file or an attachmentLocate a file saved on your device Save a file from your organizations network to your deviceOpen a link in a file or an attachment Send a file as an attachmentSet font options for a file or an attachment Managing files and attachments Documents View the table of contents in a documentView tracked changes in a document Spreadsheets Media files PresentationsSave a slide VCard contact attachmentsZoom in to or out from a slide About vCard contact attachmentsSkipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Play a media file MediaAudio and video files Record a voice notePlay a media file on a web Fast-forward or rewind a media filePause a media file Repeat songsAmplify the volume using the audio boost feature Improve sound quality for media filesPlaylists Keep backlighting on when you play a videoDisplay closed captions in videos About playlistsChange the order of songs in a playlist Add a song to a playlistAdd the song that is playing to a playlist Delete a song from a playlistRepeat a playlist Create an automatic playlistRename a playlist Turn on video lighting Video recorderDelete a playlist Change the video size and format Apply a color effect to videosChange the location for storing videos Set picture quality CameraChange the size of pictures that you take Change the location for storing picturesApply a color effect to pictures Change the autofocus settingPictures View a pictureRotate a picture Pan a pictureZoom in to or out from a picture Save a picture from an MMS message or a webView pictures in list view View pictures as a slide showChange the number of seconds between slides in a slide show Sort picturesRename an audio or video file Managing media filesRename a picture or picture folder Search for a media file Move a media fileDelete a media file or folder View properties for a media fileFormat the device memory or a media card Memory and media cardsAbout media cards View the amount of memory used by media filesTurn off the prompt for mass storage mode Turn off mass storage mode or MTPTurn off media card support About file encryption About compressionTurn on encryption Transferring and downloading media files About transferring and synchronizing media filesSave a media file from a web Send a media file Receive a media file using Bluetooth technologyStop downloading an attachment Download a ring toneDownload a picture Cannot open media files Media troubleshootingMy device does not recognize my media card Flash dims or turns off My device is not using the correct ring tone or wallpaperSome pictures that I take are blurry Browser basics BrowserBrowsing web pages Save a web page to a message list Move back or forward a webRefresh a web Stop loading a webViewing, copying, and forwarding addresses Viewing pictures and playing media files Add a bookmark for a web Browser bookmarksAbout bookmarks for web pages Change a bookmark for a webFile a bookmark for a web Delete a bookmark for a webAdd a bookmark folder for web pages Rename a bookmark folder for web pagesDelete a bookmark folder for web pages View web feed contentWeb feeds About web feedsChange a web feed Listen to web feed contentMark a web feed title as opened or unopened File a web feedChange the home page or start Change the default browser viewBrowser options Change JavaScript optionsChange font options for web pages Change display options for web pagesSet the character encoding for all web pages Clear a browser cache About browser configurationsClear the browser history About Gears Set the default browser configurationChange the Gears permissions for a web site About Wtls Browser securityAbout TLS Manage browser securityAdd a trusted content server Wtls optionsTurn off browser push Browser pushAbout browser push Browser push optionsBrowser shortcuts No browser is available on my device Browser troubleshootingCannot set up automatic synchronization for bookmarks Cannot play a song or video on a webDate, time, and alarm Set the date and time manuallyChange the clock face Turn on bedside clock modeSet options for bedside clock mode Display a second time zoneChange alarm notification options Turn on the alarmSilence the alarm Use the stopwatchDate, time, and alarm troubleshooting Set the timerChange timer notification options Time on my device is incorrectUser Guide Contacts Personal organizerContact basics Change a contact Add a pause or a wait to a phone numberView a contact Delete a contactAssign a ring tone to a contact Customizing contactsAbout custom ring tones Add a caller ID picture for a contactAbout mailing lists Mailing listsDelete the caller ID picture for a contact Create a mailing listMultiple contact lists Change the display options for contacts Contact list optionsSort contacts or tasks Turn off the prompt that appears before you delete itemsCalendar Contact troubleshootingCalendar basics Schedule a meeting Schedule an appointment quickly in Day viewRecurrence fields Delete an appointment, meeting, or alarm Schedule an alarmOpen an appointment, meeting, or alarm Switch days in Day viewMeetings Respond to a meeting invitationChange the list of participants for a meeting View your calendar when responding to a meetingCheck availability of meeting participants Forward a meeting invitationConference call meetings Enter a conference call meeting Create a conference call meeting from your computerSave your conference call information Calendar options Change the default calendar viewChange the default reminder time for calendar entries Change the start and end time for daysChange the first day of the week View tasks in a calendarHide free time in Agenda view Change how long your device stores calendar entries View the number of calendar entries stored in a calendarMultiple calendars Calendar shortcuts Calendar troubleshootingCannot set some fields when scheduling appointments Cannot schedule appointments that span multiple daysCreate a task TasksTask basics Change a taskSend a task or memo Change the status of a taskHide completed tasks Delete a taskTask list options View the number of tasks or memos stored on your device MemosMemo basics Create a memoMemo list options Delete a memoCategories Use the calculator CalculatorDelete a category Convert a measurementRing tones, sounds, and alerts basics Switch sound profilesRing tones, sounds, and alerts About ring tones, sounds, and alertsCreate a custom sound profile Change a sound profileSilence your device Delete a sound profileAssign ring tones and alerts to a contact Turn on event soundsLED notification Turn off Bluetooth connection notificationTurn on LED notification for wireless coverage LED notificationRing tones, sounds and alerts troubleshooting My device is ringing or vibrating more times than expectedTyping Typing basicsChange options for typing input methods Switch typing input methods when you are typingTyping input methods Predictive input methodArabic and Russian typing input methods Set the default currency symbolTyping options Set the cursor speedUse shortcut keys on the Home screen Spelling checkerTurn on key tones Check spellingCheck spelling automatically before sending email messages Correct spelling while you typeCorrect spelling quickly while you type Change options for checking spellingDelete a word from the custom dictionary Custom dictionaryChange a word in the custom dictionary About the custom dictionaryAdd a word to the custom dictionary About AutoText AutoTextStop adding items to the custom dictionary automatically Create an AutoText entryDelete an AutoText entry Turn off AutoText for SMS text messagesChange an AutoText entry Undo an AutoText changeTyping troubleshooting Cannot check spellingLanguage Change the shortcut for switching typing input languages Change the voice dialing languageChange the display options for contacts Turn off the shortcut for switching typing input languagesLanguage troubleshooting Some characters do not appear correctly on my deviceBacklighting Display and keyboardDisplay options Change the display font Download a Home screen backgroundSet owner information Use reverse contrast for the screen displayChange an application folder About organizing applicationsAdd an application folder Move an application iconSet the number of icons that appear on the Home screen Keyboard optionsDelete an application folder Turn off trackpad soundsThemes Display troubleshooting Search for messages SearchMessages, attachments, and web pages Search criteriaManage message search results Search for messages by contact or subjectChange a saved search Search for text in a message, in a file, or on a webView a list of saved searches Delete a saved searchSearch for contacts in your organizations address book Organizer dataSearch for organizer data Manage contact lookup resultsSearch shortcuts Synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network About synchronizationSynchronize organizer data over the wireless network About synchronization conflictsManage data synchronization conflicts Prerequisites Restoring data over the wireless networkManage email reconciliation conflicts About backing up and restoring device dataUser Guide Synchronization troubleshooting Email messages are not reconciling over the wireless networkUser Guide About Bluetooth technology Bluetooth technologyBluetooth technology basics Turn on Bluetooth technologySwitch to a paired Bluetooth enabled device during a call Connect to a paired Bluetooth enabled deviceShare contacts with a paired Bluetooth enabled car kit Rename a paired Bluetooth enabled device Delete a paired Bluetooth enabled deviceBluetooth technology options Bluetooth profilesRestrict outgoing calls Change the pairing name for your BlackBerry deviceMake your BlackBerry device discoverable Turn off the prompt that appears when connecting or pairing Turn off a Bluetooth profileCannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled deviceGet your GPS location GPS technologyAbout GPS technology Turn off location aidingPrevent others from tracking your location GPS technology troubleshootingCannot use GPS technology Maps Map basicsView points of interest on a map View an address on a map using a linkView a list of points of interest near a location Track your movementShow or hide a layer on a map NavigationSet a home or work address Zoom in to a direction on a routeAdd a bookmark for a location or route Maps bookmarksPan a map Change a bookmark for a location or routeFile a bookmark for a location or route Map optionsAdd a bookmark folder for locations or routes Set the GPS receiver that you use to track your movementView north at the top of a map Keep backlighting on when you track your movementView status information at the top of a map Hide the tracking information at the bottom of a mapView a geotagged picture on a map Maps troubleshootingDiagonal lines appear on a map 228 BlackBerry Messenger Turn on invitation passwordsRespond to an invitation Groups Conversations Send a voice note to a contact Add an emoticonSend a file to a contact Send a vCard contact attachmentCopy a conversation Start a conferenceView conference participants Clear a conversationAvailability Show when you are listening to an audio file Show when you are on the phoneReceive notification when a contact becomes available About multitasking ApplicationsKeep an application running and return to the Home screen About adding applications Close an application so that it is not runningAdd an application Delete a third-party application View properties for an applicationView the size of an application database Check for application updates Application troubleshootingBlackBerry Device Software About updating the BlackBerry Device SoftwareUser Guide Update the BlackBerry Device Software from a web site BlackBerry Device Software troubleshootingUser Guide Turn off the connection to the wireless network Wireless network coverageTurn on the connection to the wireless network Turn on or turn off data service or set roaming optionsChange the connection speed for the wireless network Wireless networks that your device connects toLED notification for network connections Turn on LED notification for wireless coverage Verify the status of network connections and servicesRoaming Switch wireless networks manuallyAbout wireless coverage indicators About roaming and international roamingPreferred wireless network list About the preferred wireless network listChange the order of preferred wireless networks Wireless network coverage troubleshootingCannot connect to a wireless network Cannot synchronize a certificate About connecting to a Wi-Fi network Wi-Fi technologyConnect to a Wi-Fi network Connect to a Wi-Fi network using the PIN method Delete a Wi-Fi profile About Wi-Fi profilesChange the order of Wi-Fi profiles Prevent your device from connecting to a Wi-Fi networkChange a Wi-Fi profile Advanced Wi-Fi connection settingsConnection options for Wi-Fi profiles Security options for Wi-Fi profiles Wi-Fi profile IP and DNS options Set your device to connect to a specific Wi-Fi networkAbout connecting to a Wi-Fi network for UMA UMA connection settingsInstall a root certificate on your computer Change your preferred network typeWi-Fi technology troubleshooting Cannot connect to a Wi-Fi networkPower, battery, and memory View the amount of available memory Format the device memory or a media cardBest practice Conserving memory on your device Application memory on my device is low Add a contact to your SIM card SIM cardAbout the SIM card phone book Copy contacts from your SIM card to your contact listDelete a SIM card contact Change a SIM card contactStore SMS text messages on your SIM card Change the SIM card PIN code About SIM card securityProtect your SIM card with a PIN code Change the display name for a phone numberSecurity Security basicsLock your device when you insert it in the holster Set a limit for device password attemptsAdd a password to the password keeper Password keeperAbout the password keeper Generate a random passwordHide passwords in the password keeper View a password in the password keeperChange a password in the password keeper Delete a password from the password keeperEncryption 270 About encryption keys Set encryption strengthGenerate an encryption key About memory cleaning Memory cleaningTurn on memory cleaning Certificates Certificate basicsImport a certificate or PGP key from the device memory About certificate authority profilesDownload a certificate from a certificate authority Import a certificate or PGP key from a media cardView properties for a certificate Certificate propertiesSend a certificate View one type of certificate in the certificate listDelete a certificate Certificate status View the certificate chain for a certificateChange the trust status of a certificate Revoke a certificateChange the display name for a certificate Certificate optionsCertificate revocation reasons Add an email address to a certificateUser Guide PGP key basics PGP keysCertificate shortcuts Download a PGP key from an Ldap certificate serverDownload an updated PGP key from an Ldap certificate server Download a personal PGP key from the PGP Universal ServerPGP key properties View properties for a PGP keySend a PGP key Delete a PGP key PGP key status indicatorsPGP key status Clear the PGP data cacheRevoke a PGP key Check the revocation status of a PGP keyChange the trust status of a PGP key PGP key revocation reasonsPGP key options Change the display name for a PGP keyPGP key shortcuts PGP key troubleshootingCertificate servers Add a certificate serverConnection options for Ldap and Dsml certificate servers Change connection information for a certificate serverConnection options for Ocsp and CRL servers Delete a certificate server Key storesSend connection information for a certificate server About the key storeSynchronize the key store password with the device password Change the key store passwordChange when your device deletes the key store password Turn off automatic backup and restore of key store data Change the refresh rate for certificate revocation listsAbout two-factor authentication About using a smart card with your deviceSmart cards Turn on two-factor authentication Import a certificate from a smart cardSwitch smart password filters About smart password entryTurn off smart password entry Prerequisites Using authentication certificatesUse a certificate to authenticate your smart card About software tokens Software tokensTurn off notification for smart card connections Change the PIN for a software token on your deviceAbout VPN profiles VPN settingsChange the user name and password for a VPN profile Prerequisites Logging in to a VPNThird-party application control About security self-testsVerify security software Change the software token for a VPN profileReset connection permissions for third-party applications Turn on safe modeTurn off a prompt for a third-party application connection Set permissions for a third-party applicationConnection permissions for third-party applications Interaction permissions for third-party applications Data permissions for third-party applications Security troubleshootingCannot unlock my device using my smart card Cannot download a certificateUser Guide About service books Service books and diagnostic reportsService books Accept a service bookDiagnostic reports Set a default recipient for diagnostic reports Wi-Fi diagnostic reportsCannot run or submit a diagnostic report Include advanced data in Wi-Fi diagnostic reports About Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Set a default recipient for Wi-Fi diagnostic reportsClick Save 308 Change the display font Accessibility optionsUse reverse contrast for the screen display Turn on event sounds Use grayscale for the screen displaySet the number of icons that appear on the Home screen Assign ring tones and alerts to a contactTTY support Make a call using a voice command Voice dialingPredictive input method Type text using the predictive input methodPredict words as you type About BrickBreaker BrickBreakerBrickBreaker capsules Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speedSubmit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker web siteAbout the Word Mole game Word Mole gameWord Mole game basics Form a wordSave a game Turn on tutorial modeSingle-player games Resume a gameInvite a player Multiplayer gamesCheck the Leaderboard on the Word Mole game web site Accept an invitationWord Mole game troubleshooting Some words that I submit are not recognized Glossary ADNEAP-FAST MMS SHA WML Legal notice 327328 901,307 490,165 056,109 504,773 101,501 User Guide

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