Blackberry 9700 manual Browser troubleshooting, No browser is available on my device

User Guide Browser

•To follow a link, highlight or pause on the link. Press the Enter key.

•To hide the banner, press U. To view the banner, press U.

•To open the browser options, in the browser, press S.

Navigate a web page

•To move up a screen, press the Shift key and the Space key.

•To move down a screen, press the Space key.

•To move to the top of a web page, press T.

•To move to the bottom of a web page, press B.

Browser troubleshooting

No browser is available on my device

Depending on your wireless service plan, this feature might not be supported.

Verify that your BlackBerry® device is connected to the wireless network.

I cannot set up automatic synchronization for bookmarks

If encryption for data in the device memory is turned on, you cannot set up automatic synchronization for bookmarks.

Related topics

Turn on encryption, 122

I cannot play a song or video on a web page

Your BlackBerry® device might not support the size or file format of the song or video file.

I receive a prompt to switch browsers when streaming a song or video

If you receive a prompt to switch browsers, you cannot stream songs or videos with the browser configuration that you are using. If you switch to the WAP Browser, extra fees might apply. For more information, contact your wireless service provider or administrator.

To stop receiving this prompt, in the browser options, click General Properties. Clear the Prompt Before Switching to WAP for streaming media check box.

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