Blackberry 9700 Wireless network coverage troubleshooting, Cannot connect to a wireless network

User Guide Wireless network coverage

9. Click Save.

Delete a wireless network from the preferred wireless network list

To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network.

Depending on your wireless service plan, this feature might not be supported.

1.On the Home screen or in a folder, click the Options icon.

2.Click Mobile Network.

3.Press the Menu key.

4.Click My Preferred Network List.

5.Highlight a wireless network.

6.Press the Menu key.

7.Click Delete.

8.Press the Menu key.

9.Click Save.

Change the order of preferred wireless networks

To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network.

Depending on your wireless service plan, this feature might not be supported.

1.On the Home screen or in a folder, click the Options icon.

2.Click Mobile Network.

3.Press the Menu key.

4.Click My Preferred Network List.

5.Highlight a wireless network.

6.Press the Menu key.

7.Click Move.

8.Click the new location.

9.Press the Menu key.

10.Click Save.

Wireless network coverage troubleshooting

I cannot connect to a wireless network

Depending on your BlackBerry® device model and wireless network, this feature might not be supported.

Try performing the following actions:

• If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly.

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