Blackberry 9700 manual PGP protected message troubleshooting

User Guide Messages

4.Change the Message Viewer Icons field.

5.Press the Menu key.

6.Click Save.

Change the encryption algorithms for PGP protected messages

If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support.

1.On the Home screen or in a folder, click the Options icon.

2.Click Security Options.

3.Click PGP.

4.Select the check box beside one or more encryption algorithms.

5.Press the Menu key.

6.Click Save.

Turn off the prompt that appears before a PGP protected message is truncated

1.On the Home screen or in a folder, click the Options icon.

2.Click Security Options.

3.Click PGP.

4.Change the Warn about truncated messages field to No.

5.Press the Menu key.

6.Click Save.

To turn on the prompt again, change the Warn about truncated messages field to Yes.

Turn off the prompt that appears when you use a PGP key that is not recommended for use

1.On the Home screen or in a folder, click the Options icon.

2.Click Security Options.

3.Click PGP.

4.Change the Warn about problems with my PGP keys field to No.

5.Press the Menu key.

6.Click Save.

To turn on the prompt again, change the Warn about problems with my PGP keys field to Yes.

PGP protected message troubleshooting

Some signing and encryption options are not available on my device

Try performing the following actions:

• Verify that the email account that you are using supports all signing and encryption options.

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