User Guide

Passwords and security

Lock your work space

If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data on your device.

1.If you don't have a work space password, to create one, on the home screen, swipe down from the top of the screen. Tap Balance > Set Password. Type a password.

2.On the home screen, swipe down from the top of the screen.

• To immediately lock your work space, tap

.

To automatically lock your work space after a set amount of time, tap Balance > Lock work space after.

Take care to remember your work space password, as it can't be reset or recovered. When you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted.

Change your work space password

1.On the home screen, swipe down from the top of the screen.

2.Tap Balance > Change Password.

3.To unlock your work space and BlackBerry device using the same password, set the Use as my device password switch to On.

Take care to remember your work space password, as it can't be reset or recovered. When you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted.

Delete your work space

If you no longer want to associate your device with your organization's network, you can remove only your work space. The apps and files stored in your personal space are left intact.

CAUTION: Deleting the work space will permanently erase all of the content and files stored within it, such as work files, messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator.

1.On the home screen, swipe down from the top of the screen.

2.Tap Balance > Delete.

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Blackberry Q5 manual Lock your work space, Change your work space password, Delete your work space