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Blackberry Q5 manual 265

Models: Q5

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User Guide Published 2013-09-18 SWD-20130918124012688 Contents 148 265 Introducing BlackBerry 10 OS version Getting to know your deviceNew in this release BlackBerry Story Maker BlackBerry Keyboard Introducing BlackBerry 10 new apps and featuresCamera and Time Shift mode Share, stream, or display your media files Many apps, you can tap Whats different about BlackBerry 10?How do I get back to the home screen? How do I get to the menu? How do I change my settings and options? Where is my email or other messages? Where are my apps? Where are my ring tones and notification profiles?Where are my tasks, memos, and voice notes? Tap Settings NotificationsWhere can I find my device info and passwords? Where do I find my files?What is BlackBerry Link? How do I search?Your device at a glance Home screen at a glance Home screen, keys, and iconsContacts Application iconsBrowser CalendarRemember BlackBerry WorldDocs To Go PicturesSetup SettingsYouTube Voice ControlInserting the SIM card and media card Insert the SIM card Setup and activationNotification icons Insert a media card Set up your device Set up email or other types of accounts on your device Make note of your usernames and passwords Power and chargingUpdate BBM What if I have contacts on my SIM card?Charge your device Put your device in standby modeRestart or reset your device Lock your screen Using the touch screenTips Charging your device Use a slider Scroll and move between itemsZoom in to or zoom out from the screen Select itemsMinimize apps and show your Active Frames Move items from one place to anotherShow the menus View the HubNavigating within an Android app Download and buy apps, games, music, and videos Personalizing your deviceMove an app around the home screen Change your ring tone, sounds, or alertsSet an alarm Where do I find customer support?Set a picture as your wallpaper Bookmark a favorite webpageTutorial Searching the Help app on a BlackBerry 10 device How To demo videosOverview Video Getting around the BlackBerry interfaceVideo Personalize your device Video Keyboard and typing basicsVideo Transferring data to your new device SetupVideo Setting up accounts Connections Video Bluetooth and Wi-Fi connectionsVideo Near Field Communication NFC Video Connect to your computer with BlackBerry LinkVideo Organizing tasks and notes with BlackBerry Remember AppsVideo Browser basics Video BBM Video chat with Screen Share Video Get Started with BBMMedia Video Taking pictures using the Time Shift modeVideo Edit a picture Video Media sharingVideo Creating stories with BlackBerry Story Maker Device SwitchBefore you switch devices Make note of your usernames and passwords Click Using a Media Card Save Data Backing up and switching devicesTransfer data from a BlackBerry 7 device using a media card Transfer data to a new device using BlackBerry Protect After you switch devicesTap Restore Transfer data from an iPhone or Android deviceRestoring BBM Transfer passwords to Password KeeperTap Settings Import Passwords Tips after switching devices Troubleshooting Device SwitchCant switch my SIM card to my new BlackBerry 10 device How do I reset my lost or forgotten BlackBerry ID password?Display Cant transfer items using my media cardChange your backlighting Change your font sizeTap Settings Language and Input Change your devices regional settingsSet a picture as your wallpaper Change your display languageLock your work space Lock your device with a passwordTurn on rotation lock Search Change your search settingsTake a screen shot of your device Search your deviceDo more with your search results Make a call PhonePhone at a glance Making and receiving calls Call someone from your contact list Call a recent number or speed dial contactAnswer or dismiss a call Use Reply Now to send a message to a callerAnswer a second call while already on a call Start a conference callMake another call while already on a call Remove people from a conference callAutomatically answer a call when a headset is connected Automatically answer or end a call using a case or holsterAnswering calls automatically Move a call from your headset to your deviceAdd a contact or number to your speed dial list Move a call to BBM VideoAdd a contact to your keyboard speed dial list Delete a contact or number from your speed dial listSet up call forwarding Set up your voice mailCall waiting, call forwarding, and call blocking Turn on or turn off call waitingSet up smart dialing Adjust the bass and treble of your callsPhone options Block callsSet up your fixed dialing numbers Turn on the Reply Now featureTurn on Priority Calling Tap Smart DialingChecking your voice mail from your BlackBerry device Visual Voice MailView your call summary Listen to a voice mail messageForward a voice mail message Change your voice mail passwordSave a voice mail message Change your voice mail greetingBBM Video at a glance Start a BBM Video chat BBM VideoDeactivate voice mail on your device Tap DeactivateMute your microphone in a BBM Video chat Switch cameras or share your screenMove your video thumbnail around the screen Accept or decline a BBM Video chat or BBM Voice chatMove your BBM Video chat to an external display Ring tones, sounds, and alertsBBM Video options Change your ring tone, sounds, or alertsView and respond to Instant Preview notifications Turn off the Instant Previews featureSet a custom ring tone for a contact Turn off all ring tones and soundsLock Screen Preview notifications Turn off the Lock Screen Preview featureRespond directly to an Instant Preview notification View a Lock Screen Preview notificationMy device doesnt display Lock Screen Preview notifications Troubleshooting Ring tones, sounds, and alertsMy device doesnt display Instant Preview notifications Staying connected with the BlackBerry Hub BlackBerry HubA message BlackBerry Hub at a glance Shortcuts BlackBerry HubList of messages Setting up and managing accounts On the Add Account screen, tap Email, Calendar and Contacts Add a personal email accountAdd a social networking or Evernote account On the Add Account screen, tap Work Account Add a BlackBerry email accountAdd a CalDAV or CardDAV account Add an Imap or POP email accountRemove an account from your device Change account settingsTap Settings Accounts Cant add a second social networking account BlackBerry Hub message list iconsNavigate your list of messages and notifications Viewing and searching messagesView filed email View messages by account or message typeSearch for a message Viewing important messages with the BlackBerry Priority HubView only your priority messages Set the View Only Priority Messages switch to OnChange the types of messages that are marked as priority Turn off the BlackBerry Priority HubShare or save your attachments Send email and messages from the BlackBerry HubSort attachments Attach a file to an email or text message Reply to or forward an emailAdd a BCC recipient to an email Change text formatting in an emailManaging messages Flag a message Keep all email from a folder on your deviceMark a message as read or unread Download or share a picture from an emailSecuring your email Set up S/MIME-protected messagingTurn on IBM Notes email encryption on your device Tap Secure EmailSecure email icons Sign or encrypt a messagePeek at your messages in the BlackBerry Hub from anywhere Tips BlackBerry HubCheck your upcoming events from the BlackBerry Hub Jump to the next or previous messageCreate a meeting from an email BlackBerry Hub settingsAdd a contact from the BlackBerry Hub Refresh your list of messagesAdd a signature to an email account Change your default email address or calendarChange how messages are displayed in the BlackBerry Hub View conversation threads instead of single messagesColor code your email accounts Change advanced settings for text messagesChange the accounts that appear in the BlackBerry Hub Change options for sending and receiving text messagesTurn off cell broadcast messages About public warning messagesUnsubscribe from public warning messages Tap Facebook, Twitter, or LinkedInTroubleshooting wizard Im having problems using email Troubleshooting BlackBerry HubIm not receiving messages Can only see email for the last 30 daysCant attach a file to a text message Cant see the recipients for a messageCant send or forward a text message Password locking and screen locking Passwords and lockingSecurity BlackBerry IDSIM card PINs BlackBerry Balance and the work space passwordNetwork lock and unlock code Lock or unlock your deviceUnlock your device with a network unlock code Protect your SIM card with a PIN Change or remove your device passwordChange your work space password Change your SIM card PIN Set up BlackBerry Protect on your deviceFinding and protecting a lost device Change or view app permissions Setting security permissions for appsTap Settings Security and Privacy Application Permissions Securing your email Wipe your device to delete your data About BlackBerry Balance Switch between your personal and work spacesDelete your work space Tap Delete DataUsing Parental Controls Import a certificate from your computer Restrict or limit access to features and contentTurn on encryption Managing VPN profiles Tap Settings Network Connections VPN AddAbout smart cards Add a VPN profileUse two-factor authentication Using a smart card with your deviceStore your smart card password on your device Import a certificate from a smart cardWhat content is in my work space and my personal space? Frequently asked questions SecurityHow do I reset my device password if I forget it? NFC Can I use personal apps on my works network?What happens to my device data if I leave my organization? Where is my picture that I just took?Work space and BlackBerry Balance Switch between your personal and work spaces Delete your work space Change your work space passwordLock your work space Does my device have BlackBerry Balance? How do I set up BlackBerry Balance?Description My device is quarantined Troubleshooting Work space and BlackBerry BalanceChange your BlackBerry ID password Set up a new BlackBerry IDBlackBerry ID About BlackBerry IDUsing your BlackBerry ID on a new device Using your BlackBerry ID to switch devicesTutorial Creating a BlackBerry ID on a BlackBerry 10 device Find your BlackBerry ID on your old deviceWhy do I need to re-enter my BlackBerry ID password? FAQ BlackBerry IDTroubleshooting wizard I need help with my BlackBerry ID Password KeeperAbout Password Keeper Transfer passwords to Password KeeperChange the Password Keeper password Manage passwords in Password KeeperUse a password or username from Password Keeper PasswordGenerate a random password Hide or show passwords in Password KeeperSearch in Password Keeper Prevent password and username copyingCreate security questions and answers in Password Keeper Lock Password KeeperDuplicate the password record Add a password record to your favoritesShortcuts Password Keeper Share text and websites with Password KeeperMain password list Tap Password KeeperCamera Space key Volume Up key Volume Down keyCamera app at a glance Taking pictures and recording videos Take a pictureTurn on autofocus lock Access the Camera app from the Lock screenRecord a video Take the best picture possible using Time Shift mode Using Time Shift modeReplace a persons expression using Time Shift mode Peek at the last picture or video that you tookShooting modes Change the capture settingsNormal StabilizationScene modes Change the camera settingsCant turn on the flash or use the video light Troubleshooting CameraCant take a picture or record a video Cant save pictures or videos to my media cardPictures app at a glance PicturesRecent screen Albums screenViewing your pictures Switch between your personal and work spacesZoom in to or out from a picture Pan a pictureShare a picture Edit a pictureDoing more with your pictures and picture albums Tap Personal or WorkMove a picture to a different album Organizing your pictures and albumsCreate an album Supported picture file extensions Troubleshooting PicturesCant open a media file Cant save a media fileMusic app at a glance MusicNow Playing screen Album screenPlaylists screen Playing your musicPlay, pause, or skip a song Shuffle your musicDoing more with your music Creating playlists and organizing your musicMake a playlist Add the music currently playing to a playlistAdd music to the Now Playing screen Organize your music on the Now Playing screenRemove and order songs on the Now Playing screen Save your music on the Now Playing screen as a playlistTips Music Change the volumePlay your last music selection On the Playlists screen, tap Recently PlayedASF WMV WMA AVI MJPEG, MPEG-4 MPEG-3 F4V Videos app at a glance Troubleshooting MusicVideos Change the video display size Watching your videosPlay or pause a video Doing more with your videos Edit a video143 BlackBerry Story Maker Troubleshooting VideosAbout BlackBerry Story Maker Preview a story in BlackBerry Story MakerMedia sharing Change your BlackBerry Story Maker settingsDelete a story in BlackBerry Story Maker About sharing mediaShare your media files with Dlna Certified devices Tap Settings Media SharingPlay or view your media file on a Dlna Certified device Give your device a nickname Start turn-by-turn directions MapsFinding a place Mute voice-guided directions Show or hide trafficAvoid toll roads, highways, or ferries on your route Tap Route OptionsRecalculate routes My placesAdd a new place to your favorites Remove a place from your favoritesSwitch between kilometers or miles Changing settings for MapsView your recent places Clear your recent placesAbout location services Location servicesTurn on or turn off location services Turn on or turn off traffic dataChange location permissions for apps Turn on or turn off location-based adsPoint the compass to true north or to magnetic north CompassCompass at a glance About the compass Im not getting an accurate reading from the compass Troubleshooting CompassAdding a folder or an entry to the Remember app RememberCreate a folder in the Remember app Add an entry to the Remember appAdd tags to an entry Add a due date and reminder time to an entryFormat the text in an entry Record a voice noteSend something to the Remember app Changing a Remember folder or entryChange an entry Move an entry to a different folderDelete a folder or an entry in the Remember app Troubleshooting Remember appViewing and searching your Remember entries Search for an entry in the Remember appAbout the Calendar app CalendarCant send something to the Remember app Cant open a folder in the Remember appCalendar app at a glance Shortcuts Calendar app Set up email or other types of accounts on your deviceTap Accounts Subscribed Calendar Subscribe to a public calendar on your deviceCheck your upcoming events from the BlackBerry Hub Find email and files associated with an event View your eventsCheck who youre meeting with Create an eventAdd a location to an event Invite people to an eventSchedule a recurring event Tap No RecurrenceChange or delete an event Hide a calendarJoin a conference call from a meeting reminder Add conference call details to an eventSave conference call details in the Calendar app Calendar app settingsSend an I will be late message Share a file with meeting participantsChange the color for a calendar Change default settings for eventsChange the email address to use with each calendar New or updated events arent appearing in my calendar Troubleshooting Calendar appChange how your calendar is displayed Cant sync my calendarContacts at a glance Shortcuts Contacts ContactsAbout the Contacts app Copy contacts to and from your SIM card Adding contactsAdd a contact to the Contacts app Contact views UpdatesAdd a contact from the Calls screen DetailsContact someone Changing contactsAdd a contact to your favorites Filtering contacts Search for a contactView contacts by account Hide a set of contactsSort your contacts Troubleshooting ContactsShare a contact My contacts werent merged automaticallyUsing the timer Using the stopwatchClock Clock at a glance Shortcuts ClockSet additional alarms Alarm clockChange the clock face Tap Digital or AnalogChange your alarm tone Manage your additional alarmsSet an alarm for multiple days Set the snoozeSet the timer TimerChange your timer tone StopwatchWorld clock Turn on bedside modeAdd a city to the world clock screen Delete a city from the world clock screenSet the Phone Calls in Bedside Mode switch to On Hear phone calls in bedside modeSwitch to a scientific or standard calculator Calculator at a glance Using the calculatorCalculator Convert a unit of measurementBrowsing the Internet BrowserCalculate a tip View your previous calculationsShortcuts Browser Using Browser tabsGo to a website Change the current search engineOpen a new tab Switch between tabsClose a tab Open a link in a new tabChange the background color in reader mode Change text size in reader modeSearch for text on a webpage View webpages in a reader-friendly formatAdd a website to your home screen Bookmarks and historyTurn on Adobe Flash support View your Browser bookmarksOrganizing your bookmarks View your bookmarks by tags or in a listChange your bookmarks Add, rename, or delete a bookmark tagBrowsing safely Change Browser security settingsDelete your browsing history About website certificatesSecurity settings Troubleshooting BrowserChange permissions for specific websites Cant watch a video onlineScan a QR Code, barcode, or an NFC tag Smart TagsSmart Tags application explained Smart tag types Create your own smart tagDelete a smart tag from your device View your favorite smart tags Favorite a smart tagShare a smart tag Voice Control Using the BlackBerry Voice Control appErase smart tag information from an NFC tag Lock a smart tagSearch your device using the Voice Control App Searching using the Voice Control appSearch the Internet using the Voice Control app Making a phone call with the Voice Control appSend messages using the Voice Control app Ask a question using the Voice Control appType using voice dictation Book a meeting or appointment with the Voice Control appGet directions using the Voice Control app Set an alarm using the Voice Control appChange your Facebook status using the Voice Control app Post a tweet using the Voice Control appCheck your battery level using the Voice Control app Voice Control settingsChange the voice recognition mode Hear your latest unread message read back to youGames Change your voice response settingsShortcuts Games Change your Games profileAdd a game to your favorites Invite a friend to the Games appAdd a game Recommend a game Troubleshooting GamesInvite a Games friend to BBM Start a BBM chat with a Games friendOrganizing apps Tap Rename Getting started with Documents To Go Documents To GoUndo or redo an action in Documents To Go Access work filesSave changes to a file in Documents To Go Change the font or formatting Editing documentsView a bookmark in a document Correct spelling in a documentEditing spreadsheets Enable word wrapFind and replace text in a document Resize a row or columnEditing slideshows Clear the contents of a cellCut, copy, and paste a cell, row, or column Edit a slideshowPresenting slideshows Present a slideshow wirelessly using Play onReorder the slides Hide or delete slidesZoom in or out on a slide Shortcuts Documents To GoUse the virtual laser pointer Shortcuts Word To GoFile Manager Shortcuts Slideshow To GoViewing files View files on your deviceView files on connected devices or networks Managing your filesRename a file or folder Add a folderSort files and folders Transferring filesSelect multiple files Share filesCopy a file Working with files stored in the cloudRetrieve files saved to the cloud Save a file to your deviceMoving or copying media files and documents Storage space and media cardWorking with zip files Tap Identification on Network and make note of the Username Turn on USB mass storage Tap Settings Storage and AccessInsert a media card Tap Settings Storage and Access Tap Format Media Card Using a media cardSupported media cards Format your media cardWipe data from your media card Tap Settings Storage and Access Tap Erase Media CardCheck how much storage space is free Error messages Media card Frequently asked questions Storage space and memoryHow do I free up storage space? Optimize your devices performance220 Connections Check which wireless networks your device connects toWireless connections icons Down. Tap Settings Network Connections Mobile Network Connections between devices Tips Choosing a connectionNetwork connections Tap Settings Network Connections Turn on airplane modeShared Internet connections Internet tetheringTurn off data services while roaming Switch wireless networks manuallyMobile network Connect to the mobile networkTap Connect Wi-FiConnect to a Wi-Fi network Tutorial Setting up Wi-Fi on a BlackBerry 10 device Manually connect to a Wi-Fi networkDelete a saved Wi-Fi network Disable or re-enable a saved Wi-Fi networkWi-Fi network settings Use Proxy Cant connect to a Wi-Fi networkInter-Access Point Handover User Guide Sharing your Internet connection using Mobile Hotspot mode Mobile Hotspot modeUse Mobile Hotspot mode to share your Internet connection Find your Mobile Hotspot mode settingsCant connect multiple devices to my mobile hotspot Internet tetheringDisconnect a device from your mobile hotspot Turn on Bluetooth technology BluetoothPair and connect with a Bluetooth enabled device Use Internet tethering to share your Internet connectionDisconnect from a paired Bluetooth enabled device Rename a paired or saved Bluetooth enabled deviceDelete a saved Bluetooth enabled device Tap BluetoothLet your car kit use your devices network credentials Pairing your device with a carSet how Bluetooth enabled car kits access your messages Keep losing the connection with my Bluetooth enabled car kit Send a file using NFC What is NFC?Tap Settings Network Connections NFC Turn on NFCHow do I update the software on my BlackBerry 10 device? Software UpdatesFind your NFC settings Tap Settings Software Updates Tap Check for UpdatesLanguage Tap Settings Language and Input Tap Voice DictationChange your typing language Change your language while typingKeyboard and typing at a glance Home screen shortcuts Keyboard and typingPost a LinkedIn update Update your Facebook statusSend an email Send a text messageAdd a task to BlackBerry Remember Add a note to BlackBerry RememberFind a location in the Maps app Play musicTurn on word predictions Creating custom text shortcutsAdd a new text shortcut Change or delete a text shortcutTyping on the Keyboard Type a symbol or numberType an accented character Type an uppercase characterType faster with automated assistance settings Selecting word suggestions that appear while you type Cut, copy, and paste textSpell check Select a suggested wordChange Keyboard, input, or typing settings Battery and powerChange spell check settings Turn off your deviceBattery and charging icons Charge your device Check your battery power levelLED and battery notifications Frequently asked questions Battery and power Battery safetyUpdate your software Decrease volumeClose apps Turn of connectionsCustomize your accessibility settings AccessibilityTurn on Magnify mode Tap Settings AccessibilityTemporarily turn off Magnify mode Tap Settings Accessibility Hearing Aid Settings Turn on Hearing Aid modeTap Settings Accessibility Tap Screen Reader Turn on TTY supportTurn on or turn off the Dark Screen mode BlackBerry Screen Reader settingsAdjust the volume, speed, and pitch Adjust the verbosityTap Settings Accessibility Tap Screen Reader Tap Verbosity Turn on the Silent on Calls settingTurn on or turn off Keyboard Echo Change the language that the BlackBerry Screen Reader usesTask Gesture BlackBerry Screen Reader gesturesSelect an item from a list Using BlackBerry Screen Reader Quick Settings modeList, the next tap returns to the top of the list. After About BlackBerry Link features on your device BlackBerry Link features on your deviceUsing the BlackBerry Screen Reader on the home screen Turn on Closed CaptionsWorking with files stored on your computer Access files stored on your computerEdit or delete a file Copy a file to your deviceCant access files on my computer Troubleshooting BlackBerry LinkTap Settings BlackBerry Link View paired computersTap Clear Local Calendar and Clear Local Contacts Have duplicate contact and calendar entriesLegal notice 266 User Guide