User Guide

Settings and options

The battery is charging.

The battery is fully charged.

The battery isn't charging because the power source isn't providing enough power. Use the charger that came with your BlackBerry device to charge the battery.

The battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your device might turn off. Save any work in progress and charge your device.

There is a problem with the battery, and the battery might need to be replaced. Only use a battery that is approved by BlackBerry for your device model.

To replace the battery, contact your service provider.

The battery isn't connected. For assistance, contact your service provider.

Check your battery power level

1.On the home screen, swipe down from the top of the screen.

2.Tap Settings > About.

3.In the Category drop-down list, tap Hardware.

4.To view the percentage of remaining battery power, see the Battery section.

Charge your device

Before you start using your BlackBerry device, you should charge the battery that came with your device as the battery isn't fully charged.

Charge your device using the charger provided by BlackBerry in the box that your device came in. You can also charge your device using a USB cable connected to a computer, but charging might take longer.

CAUTION: Other chargers might not provide adequate power and might damage your device.

Plug the charger into a power outlet and connect the cable to your device using the USB port.

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Blackberry Q5 manual Check your battery power level, Charge your device