Blackberry Q5 manual Troubleshooting Browser, Security settings, Cant watch a video online

User Guide Applications and features

Security settings

Remove History Items

Specify how often your device automatically deletes information from your BlackBerry Browser history.

Private Browsing

Keep your browsing information (your history, cached files, cookies, and so on) only while a browsing session is open. When you close the Browser, the information is automatically deleted. As well, any settings that you change while in private browsing mode apply only during the session, and Adobe Flash support is automatically turned off. If your administrator has turned on BlackBerry Balance technology, and you're using your work space, you can't turn on private browsing.

Accept Cookies

Cookies are used by some sites to send and receive information between the website and the Browser. Cookies can be helpful as they allow websites to remember information about your preferences and user information, but cookies can pose a security risk as well.

Clear Cookies and Other Data

Clear some or all of your saved Browser data.

Clear History

Clear your Browser history.

Change permissions for specific websites

As you browse the Internet, you might grant permissions to allow websites to access information, such as your location. You can remove those permissions at any time.

1.In the Browser, tap > > Site Permissions.

2.Tap a website. Tap Edit.

3.Tap beside the permissions that you want to remove.

4.Tap Done.

Troubleshooting: Browser

I can't watch a video online

While you can stream many videos from the web on your BlackBerry device, some video formats aren't supported, and some websites block content from being viewed on mobile devices. For more information about supported video formats, search the Help.

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