New in this release | Blackberry SWD-504685-0330050601-001 instruction

Administration Guide

New in this release

			Enterprise	Senior	Junior	Server only	User only
	Permission name	Security role	Enterprise	Helpdesk	Helpdesk	Server only	User only
	Permission name	Security role	role	Helpdesk	Helpdesk	role	role
				role	role

View a group across organizations

Edit a group across organizations

Add and remove a role across organizations

View a device across organizations

Edit a device across organizations

Register an event notification

Create an event notification

Edit a BlackBerry

Administration Service timer

View BlackBerry Monitoring

Service information

Edit BlackBerry Monitoring

Service settings

New in this release

BlackBerry Analysis, Monitoring, and Troubleshooting Tools

The functionality of the following BlackBerry® Analysis, Monitoring, and Troubleshooting Tools has been integrated into the BlackBerry Enterprise Server User Administration Tool. As a result, the tools are no longer distributed separately.

Tool	Description

BlackBerry Enterprise Activation	To generate a report of the stages of activation for a user account, in the BlackBerry
Status Reporting Tool	Enterprise Server User Administration Tool, you can run the following command:
(EAStatus.exe)	besuseradminclient <credentials> -list -eastatus
	besuseradminclient <credentials> -list -eastatus

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Blackberry SWD-504685-0330050601-001 manual New in this release, Add and remove a role across organizations

Contents

Administration Guide SWD-504685-0330050601-001 Contents Sending notification messages to BlackBerry devices Input, output, and user feedback parameters Setuseritpolicyrule Edit a group across Group BlackBerry Enterprise Server User Administration ToolOverview Template Create a software Configuration View a softwareDelete a software Configuration Create an application View a job Service View pull rules for Service instance View push rules for Tool Description BlackBerry Enterprise Activation New in this releaseAdd and remove a role across organizations Outputfilename PasswordInputfilename Servername Authentication credentials Supported authentication models Syntax for authentication credentials Example User name SQLU1 Password SQLP1String value requirements Use cases BASP1 -basauth -setp password1 Following command BESUserAdminClientSetclientauth -basauth -setp password1 Setclientauth -username BASU1 -password Re-install the service using the new client password Username Managing user accountsAdding user accounts Add a new user account to the BlackBerry Enterprise Server Add an existing user account to a group Assign a software configuration to a user accountUsername Sw configurationname Add a new user account to a group Find a user account Finding user accountsChanging and removing user accounts Username Instance Delete a software configuration from a user accountMove a user account to a different user group Delete a user account from a group Delete a user account from the BlackBerry Enterprise Server Change user account settings List the groups in a BlackBerry Domain Turn on or turn off email message forwarding Managing email message forwarding Turn on or turn off email message forwarding for folders List the IT policy rules in an IT policy Managing IT policies and IT policy rules Set IT policy rules for a user account Set owner information on a BlackBerry device Set a password for a BlackBerry deviceManaging BlackBerry devices Delete pending messages Resend a service book Protect a stolen BlackBerry device Resend the peer-to-peer encryption key Subject subjectlinetext Body messagebodytext Send a notification PIN messageUsername or Groupname Instance Infofile filename or Send a notification email message Results of a statistics query for a user account BlackBerry devicesRetrieving user account statistics and information about Retrieve user account statistics Device Type Model number of the BlackBerry device State Column Description ServerDNThat is associated with the BlackBerry device PIN of the BlackBerry device Retrieve enterprise activation statistics for a user account Clear user account statistics Retrieve enterprise activation statistics for a user account Retrieve the statistics for BlackBerry devices Retrieving BlackBerry device information Home Carrier Results of a statistics query for a BlackBerry deviceUsers userdeviceinformation Groupname Instance Column Description User Name Name of the user account System Status Software configuration on the deviceUptime Time since the BlackBerry device was last reset Column Description IT Policy Time Messaging server Instance filtered Instance sentEnterprise Server instance Yyyymmdd is the date Administration ToolTroubleshooting the BlackBerry Enterprise Server User Configuring log files Warn Error Fatal Using the command summary in the help file Common parameters BES1,USER7,GROUP2,true Input, output, and user feedback parametersSubparameter Description BES1,USER2,GROUP1,false Well as messages of earlier levels With the BlackBerry Administration ServiceError This level is not currently used Be one of the following types GroupWise BlackBerry Administration ServiceAdd Ory Itpolicy ITpolicyname Wt expiry time Cannot use this subparameter with -sw AssignswconfigSubparameters -assignswconfig Description Csw configurationname Utype type Syntax -change Change Account This subparameter clears the users email message filtersBlackBerry Enterprise Server for Novell GroupWise Enterprise Server for Novell GroupWise From Account to -add or an existing user account to -changePurgependingmessages Subparameter Description Canonicalname Password Force Administration Tool does not find the mailboxDelete Subparameters -delete Description Administration Guide Subparameters -find Description Find Handheldinfo Hhstats Subparameters -handheldinfo Description AppnameWork with the -u or -b subparameters Action. It works with the -u subparameter Instead of one user account Subparameter Description Users Subparameters -killhandheld Description Killhandheld Administration Guide List Itpolicy IT policyname ConfigurationnameApppolicyname Instance Displayname Move the account to MoveSubparameters -move Description Administration Guide Action ResendpeertopeerkeySubparameters -resendpeertopeerkey Description Subparameters -resendservicebook Description Resendservicebook Infofile filename.txt SendemailBody bodytext Utype type This subparameter specifies the name of the user group SendpinSubparameters -sendpin Description This subparameter specifies the body of the PIN message Displayname Setclientauth Default authentication type Sqluser username Interchangeably with -passwordExchange messaging server Credentials in the Windows registry Foldername foldername SetfolderredirectionSubparameters -setfolderredirection Description Server for Novell GroupWise Username Infofile infofile.txt SetownerinfoSubparameters -setownerinfo Description Info ownerinformation Utype type Subparameters -setpassword Description Setpassword Policyrule policyrulename SetuseritpolicyruleSubparameters -setuseritpolicyrule Description Administration Guide Email emailinstance Service This subparameter specifies service instancesStats Subparameters -stats Description Utype type Status Glossary Provide feedback Legal notice Administration Guide Administration Guide