Blackberry SWD-504685-0330050601-001 manual Retrieving BlackBerry device information

Administration Guide Retrieving BlackBerry device information

Retrieving BlackBerry device information
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List the applications that are available on one or more BlackBerry devices

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type BESUserAdminClient <credentials> -handheld_info -apps and the following parameters:

• -u <user_name>

Example: Listing the applications that are available on a BlackBerry device

besuseradminclient -username admin -password password -handheld_info -apps -u “smoser@test.rim.net” -b server1

Example: Listing the applications that are available on multiple BlackBerry devices using an input file

besuseradminclient -username admin -password password -handheld_info -apps -i users.txt

Example: Listing the applications that are available on a BlackBerry device in verbose detail

besuseradminclient -username admin -password password -handheld_info -appsfull -u “CN=Sam Moser/O=Server01” -b server1

List the BlackBerry devices that a specific application is installed on

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -handheld_info -appname <application_name>.

Example: Listing the applications and reporting them in an output file

besuseradminclient -username admin -password password -handheld_info -appname sports_scores -o sportscores.txt

Retrieve the statistics for BlackBerry devices

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -handheld_info -hhstats and the following parameters:

• -u <user_name> or

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