Retrieving BlackBerry device information 8
List the applications that are available on one or more BlackBerry devices
1. To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts
the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise
Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.
2. Type BESUserAdminClient <credentials> -handheld_info -apps and the following parameters:
•-u <user_name>
Example: Listing the applications that are available on a BlackBerry device
besuseradminclient -username admin -password password -handheld_info -apps -u “smoser@test.rim.net” -b server1
Example: Listing the applications that are available on multiple BlackBerry devices using an input file
besuseradminclient -username admin -password password -handheld_info -apps -i users.txt
Example: Listing the applications that are available on a BlackBerry device in verbose detail
besuseradminclient -username admin -password password -handheld_info -appsfull -u “CN=Sam Moser/O=Server01” -b server1
List the BlackBerry devices that a specific application is installed on
1. To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts
the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise
Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.
2. Type besuseradminclient <credentials> -handheld_info -appname <application_name>.
Example: Listing the applications and reporting them in an output file
besuseradminclient -username admin -password password -handheld_info -appname sports_scores -o sportscores.txt
Retrieve the statistics for BlackBerry devices
1. To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts
the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise
Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.
2. Type besuseradminclient <credentials> -handheld_info -hhstats and the following parameters:
•-u <user_name> or
Administration Guide Retrieving BlackBerry device information
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