Administration Guide
SWD-504685-0330050601-001
Contents
Sending notification messages to BlackBerry devices
Input, output, and user feedback parameters
Setuseritpolicyrule
Edit a group across Group
BlackBerry Enterprise Server User Administration Tool
Overview
Template
Create a software Configuration View a software
Delete a software Configuration Create an application
View a job
Service View pull rules for
Service instance View push rules for
Tool Description BlackBerry Enterprise Activation
New in this release
Add and remove a role across organizations
Outputfilename
Password
Inputfilename
Servername
Authentication credentials
Supported authentication models
Syntax for authentication credentials
String value requirements
User name SQLU1 Password SQLP1
Use cases
Example
Setclientauth -basauth -setp password1
Following command BESUserAdminClient
Setclientauth -username BASU1 -password
BASP1 -basauth -setp password1
Re-install the service using the new client password
Adding user accounts
Managing user accounts
Add a new user account to the BlackBerry Enterprise Server
Username
Username Sw configurationname
Assign a software configuration to a user account
Add a new user account to a group
Add an existing user account to a group
Find a user account
Finding user accounts
Changing and removing user accounts
Move a user account to a different user group
Delete a software configuration from a user account
Delete a user account from a group
Username Instance
Delete a user account from the BlackBerry Enterprise Server
Change user account settings
List the groups in a BlackBerry Domain
Turn on or turn off email message forwarding
Managing email message forwarding
Turn on or turn off email message forwarding for folders
List the IT policy rules in an IT policy
Managing IT policies and IT policy rules
Set IT policy rules for a user account
Set owner information on a BlackBerry device
Set a password for a BlackBerry device
Managing BlackBerry devices
Delete pending messages
Resend a service book
Protect a stolen BlackBerry device
Resend the peer-to-peer encryption key
Username or Groupname Instance
Send a notification PIN message
Infofile filename or
Subject subjectlinetext Body messagebodytext
Send a notification email message
Retrieving user account statistics and information about
BlackBerry devices
Retrieve user account statistics
Results of a statistics query for a user account
That is associated with the BlackBerry device
Column Description ServerDN
PIN of the BlackBerry device
Device Type Model number of the BlackBerry device State
Retrieve enterprise activation statistics for a user account
Clear user account statistics
Retrieve enterprise activation statistics for a user account
Retrieve the statistics for BlackBerry devices
Retrieving BlackBerry device information
Users userdeviceinformation Groupname Instance
Results of a statistics query for a BlackBerry device
Column Description User Name Name of the user account
Home Carrier
Uptime Time since the BlackBerry device was last reset
Software configuration on the device
Column Description IT Policy Time
System Status
Messaging server
Instance filtered
Instance sent
Enterprise Server instance
Troubleshooting the BlackBerry Enterprise Server User
Administration Tool
Configuring log files
Yyyymmdd is the date
Warn Error Fatal
Using the command summary in the help file
Common parameters
Subparameter Description
Input, output, and user feedback parameters
BES1,USER2,GROUP1,false
BES1,USER7,GROUP2,true
Error This level is not currently used
With the BlackBerry Administration Service
Be one of the following types
Well as messages of earlier levels
GroupWise
BlackBerry Administration Service
Add
Ory
Itpolicy ITpolicyname
Wt expiry time
Subparameters -assignswconfig Description
Assignswconfig
Csw configurationname
Cannot use this subparameter with -sw
Utype type
Syntax -change
Change
BlackBerry Enterprise Server for Novell GroupWise
This subparameter clears the users email message filters
Enterprise Server for Novell GroupWise
Account
From
Account to -add or an existing user account to -change
Purgependingmessages
Subparameter Description Canonicalname
Password
Delete
Administration Tool does not find the mailbox
Subparameters -delete Description
Force
Administration Guide
Subparameters -find Description
Find
Handheldinfo
Work with the -u or -b subparameters
Subparameters -handheldinfo Description Appname
Action. It works with the -u subparameter
Hhstats
Instead of one user account
Subparameter Description Users
Subparameters -killhandheld Description
Killhandheld
Administration Guide
List
Itpolicy IT policyname
Configurationname
Apppolicyname Instance
Displayname
Move the account to
Move
Subparameters -move Description
Administration Guide
Action
Resendpeertopeerkey
Subparameters -resendpeertopeerkey Description
Subparameters -resendservicebook Description
Resendservicebook
Infofile filename.txt
Sendemail
Body bodytext
Utype type
Subparameters -sendpin Description
Sendpin
This subparameter specifies the body of the PIN message
This subparameter specifies the name of the user group
Displayname
Setclientauth
Default authentication type
Exchange messaging server
Interchangeably with -password
Credentials in the Windows registry
Sqluser username
Subparameters -setfolderredirection Description
Setfolderredirection
Server for Novell GroupWise
Foldername foldername
Username
Subparameters -setownerinfo Description
Setownerinfo
Info ownerinformation
Infofile infofile.txt
Utype type
Subparameters -setpassword Description
Setpassword
Policyrule policyrulename
Setuseritpolicyrule
Subparameters -setuseritpolicyrule Description
Administration Guide
Stats
Service This subparameter specifies service instances
Subparameters -stats Description
Email emailinstance
Utype type
Status
Glossary
Provide feedback
Legal notice
Administration Guide
Administration Guide