Blackberry SWD-504685-0330050601-001 manual

Administration Guide

Adding user accounts

Add a new user account to a group

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -add and the following parameters:

•-u <user_name>

•-b <instance>

•-group <group_name>

Example: Adding a new user account to a BlackBerry Enterprise Server for Microsoft Exchange, to a user group, and to an IT policy

besuseradminclient -username admin -password password -add -u smoser@test.rim.net -b server01 -group administrators - it_policy “User Can Change Timeout”

Add an existing user account to a group

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -change and the following parameters:

•-u <user_name>

•-b <instance>

•-group <group_name>

Example

besuseradminclient -username admin -password password -change -u smoser@test.rim.net -b server1 -group administrators

Assign a software configuration to a user account

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -assign_swconfig and the following parameters:

•-u <user_name>

•-sw <configuration_name>

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Blackberry SWD-504685-0330050601-001 manual Add a new user account to a group, Add an existing user account to a group

Contents

Administration Guide SWD-504685-0330050601-001 Contents Sending notification messages to BlackBerry devices Input, output, and user feedback parameters Setuseritpolicyrule Edit a group across Group BlackBerry Enterprise Server User Administration ToolOverview Template Create a software Configuration View a softwareDelete a software Configuration Create an application View a job Service instance View push rules for Service View pull rules for Tool Description BlackBerry Enterprise Activation New in this releaseAdd and remove a role across organizations Outputfilename PasswordInputfilename Servername Supported authentication models Authentication credentials Syntax for authentication credentials User name SQLU1 Password SQLP1 String value requirementsUse cases Example Following command BESUserAdminClient Setclientauth -basauth -setp password1Setclientauth -username BASU1 -password BASP1 -basauth -setp password1 Re-install the service using the new client password Managing user accounts Adding user accountsAdd a new user account to the BlackBerry Enterprise Server Username Assign a software configuration to a user account Username Sw configurationnameAdd a new user account to a group Add an existing user account to a group Find a user account Finding user accountsChanging and removing user accounts Delete a software configuration from a user account Move a user account to a different user groupDelete a user account from a group Username Instance Change user account settings Delete a user account from the BlackBerry Enterprise Server List the groups in a BlackBerry Domain Managing email message forwarding Turn on or turn off email message forwarding Turn on or turn off email message forwarding for folders Managing IT policies and IT policy rules List the IT policy rules in an IT policy Set IT policy rules for a user account Set owner information on a BlackBerry device Set a password for a BlackBerry deviceManaging BlackBerry devices Resend a service book Delete pending messages Resend the peer-to-peer encryption key Protect a stolen BlackBerry device Send a notification PIN message Username or Groupname InstanceInfofile filename or Subject subjectlinetext Body messagebodytext Send a notification email message BlackBerry devices Retrieving user account statistics and information aboutRetrieve user account statistics Results of a statistics query for a user account Column Description ServerDN That is associated with the BlackBerry devicePIN of the BlackBerry device Device Type Model number of the BlackBerry device State Clear user account statistics Retrieve enterprise activation statistics for a user account Retrieve enterprise activation statistics for a user account Retrieving BlackBerry device information Retrieve the statistics for BlackBerry devices Results of a statistics query for a BlackBerry device Users userdeviceinformation Groupname InstanceColumn Description User Name Name of the user account Home Carrier Software configuration on the device Uptime Time since the BlackBerry device was last resetColumn Description IT Policy Time System Status Messaging server Instance filtered Instance sentEnterprise Server instance Administration Tool Troubleshooting the BlackBerry Enterprise Server UserConfiguring log files Yyyymmdd is the date Warn Error Fatal Using the command summary in the help file Common parameters Input, output, and user feedback parameters Subparameter DescriptionBES1,USER2,GROUP1,false BES1,USER7,GROUP2,true With the BlackBerry Administration Service Error This level is not currently usedBe one of the following types Well as messages of earlier levels GroupWise BlackBerry Administration ServiceAdd Itpolicy ITpolicyname Ory Wt expiry time Assignswconfig Subparameters -assignswconfig DescriptionCsw configurationname Cannot use this subparameter with -sw Utype type Change Syntax -change This subparameter clears the users email message filters BlackBerry Enterprise Server for Novell GroupWiseEnterprise Server for Novell GroupWise Account From Account to -add or an existing user account to -changePurgependingmessages Password Subparameter Description Canonicalname Administration Tool does not find the mailbox DeleteSubparameters -delete Description Force Administration Guide Find Subparameters -find Description Handheldinfo Subparameters -handheldinfo Description Appname Work with the -u or -b subparametersAction. It works with the -u subparameter Hhstats Subparameter Description Users Instead of one user account Killhandheld Subparameters -killhandheld Description Administration Guide List Itpolicy IT policyname ConfigurationnameApppolicyname Instance Displayname Move the account to MoveSubparameters -move Description Administration Guide Action ResendpeertopeerkeySubparameters -resendpeertopeerkey Description Resendservicebook Subparameters -resendservicebook Description Infofile filename.txt SendemailBody bodytext Utype type Sendpin Subparameters -sendpin DescriptionThis subparameter specifies the body of the PIN message This subparameter specifies the name of the user group Displayname Default authentication type Setclientauth Interchangeably with -password Exchange messaging serverCredentials in the Windows registry Sqluser username Setfolderredirection Subparameters -setfolderredirection DescriptionServer for Novell GroupWise Foldername foldername Username Setownerinfo Subparameters -setownerinfo DescriptionInfo ownerinformation Infofile infofile.txt Utype type Setpassword Subparameters -setpassword Description Policyrule policyrulename SetuseritpolicyruleSubparameters -setuseritpolicyrule Description Administration Guide Service This subparameter specifies service instances StatsSubparameters -stats Description Email emailinstance Utype type Status Glossary Provide feedback Legal notice Administration Guide Administration Guide