Retrieving user account statistics and information about
BlackBerry devices 7

Retrieve user account statistics

1. To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts
the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise
Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.
2. Type besuseradminclient <credentials> -stats and the following parameters:
•-u <user_name> or
•-users <user_names>
•-b <instance> or
•-g <user_group>
Example: Retrieving statistics for a user account
besuseradminclient -username admin -password password -stats -u “sam moser” -b server1
Example: Retrieving statistics for multiple user accounts using an input file, and displaying the results in an output file
besuseradminclient -username admin -password password -stats -i userinfo.txt -o output.csv
Example: Retrieving statistics for all user accounts on a BlackBerry Enterprise Server instance, and displaying the results
in an output file
besuseradminclient -username admin -password password -stats -users -b server1 -o output.csv
Example: Retrieving statistics for all user accounts in a user group, and displaying the results in an output file
besuseradminclient -username admin -password password -stats -users -g administrators -o output.csv

Results of a statistics query for a user account

If your environment uses BlackBerry® Enterprise Server for MDS Applications, columns that apply to email messaging do not
appear in the query results.
Column Description
User name name of the user
MailBoxDN mailbox of the user
Administration Guide Retrieving user account statistics and information about BlackBerry devices
32