Overview | Blackberry SWD-504685-0330050601-001 specification

Administration Guide

Overview

Overview
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The BlackBerry® Enterprise Server Resource Kit is a collection of tools that can help you extend your ability to manage and monitor the BlackBerry® Enterprise Solution. You can download the BlackBerry Enterprise Server Resource Kit from www.blackberry.com/support/downloads.

The BlackBerry Enterprise Server Resource Kit contains the following tool packages:

•BlackBerry Enterprise Server User Administration Tool

•BlackBerry Analysis, Monitoring, and Troubleshooting Tools

•BlackBerry Enterprise Transporter

BlackBerry Enterprise Server User Administration Tool

You can use the BlackBerry® Enterprise Server User Administration Tool to manage user accounts on the BlackBerry® Enterprise Server on a large scale. For example, you can add, find, move, and remove user accounts, or change user account configurations.

You can run the BlackBerry Enterprise Server User Administration Tool from a command prompt to perform BlackBerry Enterprise Server administration tasks or to gather management and monitoring information.

The BlackBerry Enterprise Server User Administration Tool connects to the BlackBerry Administration Service to obtain information from and store information in the BlackBerry Configuration Database.

Preconfigured administrative roles for the BlackBerry Enterprise Server

The BlackBerry® Enterprise Server installation includes preconfigured administrative roles. Each preconfigured administrative role has a number of permissions turned on.

You can configure additional permissions in the preconfigured administrative roles, or you can turn off any of the permissions that are shown in the following table. For more information, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Server Administration Guide.

			Enterprise	Senior	Junior	Server only	User only
	Permission name	Security role	Enterprise	Helpdesk	Helpdesk	Server only	User only
	Permission name	Security role	role	Helpdesk	Helpdesk	role	role
				role	role
	Create a group	*	*	*			*
	Delete a group	*	*				*
	View a group (across Group)	*	*	*	*		*
	Edit a group (across Group)	*	*	*			*

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Blackberry SWD-504685-0330050601-001 manual Overview, BlackBerry Enterprise Server User Administration Tool

Contents

Administration Guide SWD-504685-0330050601-001 Contents Sending notification messages to BlackBerry devices Input, output, and user feedback parameters Setuseritpolicyrule Overview BlackBerry Enterprise Server User Administration ToolEdit a group across Group Delete a software Configuration Create an application Create a software Configuration View a softwareTemplate View a job Service View pull rules for Service instance View push rules for Add and remove a role across organizations New in this releaseTool Description BlackBerry Enterprise Activation Inputfilename PasswordOutputfilename Servername Authentication credentials Supported authentication models Syntax for authentication credentials Example User name SQLU1 Password SQLP1String value requirements Use cases BASP1 -basauth -setp password1 Following command BESUserAdminClientSetclientauth -basauth -setp password1 Setclientauth -username BASU1 -password Re-install the service using the new client password Username Managing user accountsAdding user accounts Add a new user account to the BlackBerry Enterprise Server Add an existing user account to a group Assign a software configuration to a user accountUsername Sw configurationname Add a new user account to a group Changing and removing user accounts Finding user accountsFind a user account Username Instance Delete a software configuration from a user accountMove a user account to a different user group Delete a user account from a group Delete a user account from the BlackBerry Enterprise Server Change user account settings List the groups in a BlackBerry Domain Turn on or turn off email message forwarding Managing email message forwarding Turn on or turn off email message forwarding for folders List the IT policy rules in an IT policy Managing IT policies and IT policy rules Set IT policy rules for a user account Managing BlackBerry devices Set a password for a BlackBerry deviceSet owner information on a BlackBerry device Delete pending messages Resend a service book Protect a stolen BlackBerry device Resend the peer-to-peer encryption key Subject subjectlinetext Body messagebodytext Send a notification PIN messageUsername or Groupname Instance Infofile filename or Send a notification email message Results of a statistics query for a user account BlackBerry devicesRetrieving user account statistics and information about Retrieve user account statistics Device Type Model number of the BlackBerry device State Column Description ServerDNThat is associated with the BlackBerry device PIN of the BlackBerry device Retrieve enterprise activation statistics for a user account Clear user account statistics Retrieve enterprise activation statistics for a user account Retrieve the statistics for BlackBerry devices Retrieving BlackBerry device information Home Carrier Results of a statistics query for a BlackBerry deviceUsers userdeviceinformation Groupname Instance Column Description User Name Name of the user account System Status Software configuration on the deviceUptime Time since the BlackBerry device was last reset Column Description IT Policy Time Messaging server Enterprise Server instance Instance sentInstance filtered Yyyymmdd is the date Administration ToolTroubleshooting the BlackBerry Enterprise Server User Configuring log files Warn Error Fatal Using the command summary in the help file Common parameters BES1,USER7,GROUP2,true Input, output, and user feedback parametersSubparameter Description BES1,USER2,GROUP1,false Well as messages of earlier levels With the BlackBerry Administration ServiceError This level is not currently used Be one of the following types Add BlackBerry Administration ServiceGroupWise Ory Itpolicy ITpolicyname Wt expiry time Cannot use this subparameter with -sw AssignswconfigSubparameters -assignswconfig Description Csw configurationname Utype type Syntax -change Change Account This subparameter clears the users email message filtersBlackBerry Enterprise Server for Novell GroupWise Enterprise Server for Novell GroupWise Purgependingmessages Account to -add or an existing user account to -changeFrom Subparameter Description Canonicalname Password Force Administration Tool does not find the mailboxDelete Subparameters -delete Description Administration Guide Subparameters -find Description Find Handheldinfo Hhstats Subparameters -handheldinfo Description AppnameWork with the -u or -b subparameters Action. It works with the -u subparameter Instead of one user account Subparameter Description Users Subparameters -killhandheld Description Killhandheld Administration Guide List Apppolicyname Instance ConfigurationnameItpolicy IT policyname Displayname Subparameters -move Description MoveMove the account to Administration Guide Subparameters -resendpeertopeerkey Description ResendpeertopeerkeyAction Subparameters -resendservicebook Description Resendservicebook Body bodytext SendemailInfofile filename.txt Utype type This subparameter specifies the name of the user group SendpinSubparameters -sendpin Description This subparameter specifies the body of the PIN message Displayname Setclientauth Default authentication type Sqluser username Interchangeably with -passwordExchange messaging server Credentials in the Windows registry Foldername foldername SetfolderredirectionSubparameters -setfolderredirection Description Server for Novell GroupWise Username Infofile infofile.txt SetownerinfoSubparameters -setownerinfo Description Info ownerinformation Utype type Subparameters -setpassword Description Setpassword Subparameters -setuseritpolicyrule Description SetuseritpolicyrulePolicyrule policyrulename Administration Guide Email emailinstance Service This subparameter specifies service instancesStats Subparameters -stats Description Utype type Status Glossary Provide feedback Legal notice Administration Guide Administration Guide