Administration Guide

Retrieve the statistics for BlackBerry devices

-users <user_device_information>

-g <group_name>

-b <instance>

Example: Retrieving the statistics for a user account

besuseradminclient -username admin -password password1 -handheld_info -hhstats -u “CN=Sam Moser/O=Server01” -b server1

Example: Retrieving the statistics for all user accounts in a group

besuseradminclient -username admin -password password -handheld_info -hhstats -users -g group1 Example: Retrieving the statistics for all user accounts on a BlackBerry Enterprise Server besuseradminclient -username admin -password password -handheld_info -hhstats -users -b server1

Results of a statistics query for a BlackBerry device

Column

Description

 

 

User Name

name of the user account

PIN

PIN of the BlackBerry device

Service Name

instance name of the BlackBerry® Enterprise Server

BlackBerry Device Model

model of the BlackBerry device

Platform Version

version of the platform that the BlackBerry device uses

BlackBerry Version

version of the applications that the BlackBerry device uses

Phone Number

phone number of the BlackBerry device

Serial Number

IMEI of the BlackBerry device

Active Carrier

current wireless service provider that the BlackBerry device is registered with

Home Carrier

initial wireless service provider that the BlackBerry device was registered with

Security Password

whether the BlackBerry device password is set

Network Type

network type for the BlackBerry device; for example, GPRS or CDMA

Frequencies

wireless frequencies that the BlackBerry device supports; for example, GSM®

 

(Global System for Mobile communications®) 900

Memory

total flash memory size of the BlackBerry device

Direct Connect ID

Nextel Direct Connect® ID for the BlackBerry device, if available

IT Policy Name

name of the IT policy on the BlackBerry device

 

 

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Blackberry SWD-504685-0330050601-001 manual Results of a statistics query for a BlackBerry device, Home Carrier