ERROR MESSAGES

ERROR

CAUSE

ACTION

MESSAGE

 

 

 

 

 

NOT REGISTERED

You tried to access a

Set up the One-Touch or

 

One-Touch or Speed-Dial

Speed-Dial number. (See

 

number that is not

Storing One-Touch Dial

 

programmed.

numbers on page 7-1 and

 

 

Storing Speed-Dial numbers

 

 

on page 7-2.)

 

 

 

OUT OF MEMORY

The data is too large for

(Fax sending or copy

CLEAR MEMORY

the fax machine’s

operation in process)

 

memory.

Press Stop/Exit and wait

 

 

until the other operations in

 

 

progress finish and then try

 

 

again.

 

 

—OR—

 

 

Clear the faxes and

 

 

schedule jobs in the

 

 

memory. To gain extra

 

 

memory, you can turn off

 

 

Fax Storage. (Setting Fax

 

 

Storage on page 8-3.)

 

 

—OR—

 

 

Print the faxes that are in the

 

 

memory. (Printing a fax from

 

 

the memory on page 5-6)

 

 

 

PAPER JAM

The paper is jammed in

(See Paper Jam on page

PLS OPEN COVER

the fax machine.

12-5.)

REMOVE JAM

 

 

 

 

 

PHONE LINE BUSY

The number you dialed

Verify the number and try

 

does not answer or is

again.

 

busy.

 

 

 

 

POLLING FAILED

You tried to poll a fax

Check the other fax

 

machine that is not in

machine’s polling setup.

 

Polled Waiting mode.

 

 

 

 

PRINTHEAD

The print head has

Wait 30 minutes for it to cool

OVERHEATED

overheated.

or wait until the message

WAIT TO COOL

 

disappears automatically.

 

 

 

 

 

RECEIVE FAILED

Poor phone line quality

If the problem continues, call

 

caused a communication

the telephone company and

 

error.

ask them to check your

 

 

phone line.

 

 

 

RIBBON EMPTY

Your fax machine is out of

Install the print cartridge or

RESET OR REPLACE

ribbon or the print cartridge

change the ribbon again.

 

is not properly installed.

(See Changing the ribbon on

 

 

page 12-9.)

 

 

 

Troubleshooting and routine maintenance 12 - 2