ERROR MESSAGES

ERROR

CAUSE

ACTION

MESSAGE

 

 

 

 

 

MEMORY DISABLED

The fax machine has a

Open the top cover and

UNABLE TO INIT

mechanical problem.

remove any foreign

UNABLE TO PRINT

—OR—

obstacles from inside the fax

UNABLE TO SCAN

A foreign obstacle, such as

machine. If the error

a clip or ripped paper, is in

message continues,

 

the fax machine.

disconnect the fax machine

 

 

from the power source for

 

 

several minutes then

 

 

reconnect it. You will lose all

 

 

faxes in the memory. Please

 

 

follow the steps below

 

 

before disconnecting the fax

 

 

machine so you will not lose

 

 

any important messages.

 

 

Check whether the fax

 

 

machine has faxes in the

 

 

memory

 

 

1. Press Menu/Set, 0, 0, 1.

 

 

2. If the fax machine does

 

 

not have faxes in its

 

 

memory, disconnect the

 

 

fax machine from the

 

 

power source for several

 

 

minutes and then

 

 

reconnect it.

 

 

—OR—

 

 

If faxes are present, you

 

 

can transfer them to

 

 

another fax machine. Go

 

 

to Step 3.

 

 

Transfer faxes to another

 

 

fax machine

 

 

3. Enter the fax number to

 

 

which faxes will be

 

 

forwarded.

 

 

4. Press Fax Start.

 

 

5. After the faxes are

 

 

transferred, disconnect

 

 

the fax machine from the

 

 

power source for several

 

 

minutes and then

 

 

reconnect it.

 

 

Transfer Journal report to

 

 

another fax machine

 

 

You can transfer the Fax

 

 

Journal report to another fax

 

 

machine.

 

 

1. Press Menu/Set, 0, 0, 2.

 

 

2. Enter the fax number to

 

 

which faxes will be

 

 

forwarded.

 

 

3. Press Fax Start.

 

 

If you have not set up your

 

 

Station ID, you cannot enter

 

 

fax transfer mode.

 

 

If the error message still

 

 

continues, call Brother

 

 

Customer Service.

 

 

In USA:

 

 

1-800-284-4329

 

 

In Canada:

 

 

1-877-BROTHER

 

 

 

12 - 3 Troubleshooting and routine maintenance