2.3Error Cause and Remedy

Memo :

•The following troubleshooting sections contain both the actions which end users should take or check and the ones which service technicians should perform.

1)Toner low

Replacing of the toner cartridge

User Check

•Gently shake the toner cartridge from side to side and install it again.

•Replace the toner cartridge.

Step

Cause

Remedy

 

 

 

 

 

 

 

Harness connection failure of

Check the sensor performance following

 

toner sensor PCB ASSY

the procedure in "Factory Inspection Mode"

1

 

(Chapter 5).

 

If any problem occurs, check the harness

 

 

 

 

connection of the toner sensor PCB ASSY,

 

 

then reconnect it.

 

 

 

2

Toner sensor PCB ASSY failure

Replace the toner sensor PCB ASSY.

 

 

 

3

Panel PCB ASSY failure

Replace the panel PCB ASSY.

 

 

 

4

Main PCB ASSY failure

Replace the main PCB ASSY.

 

 

 

2)Drum life end soon

Replacing of drum unit

User Check

•Replace the drum unit with a new one.

•Reset the counter. (Refer to "Resetting the drum counter" of "2.1 User Maintenance Mode" in Chapter 5.)

3)Toner cartridge is at the end of life

User Check

•Gently shake the toner cartridge from side to side and install it again.

•Replace the toner cartridge.

Step

Cause

Remedy

 

 

 

 

Harness connection failure of

Check the sensor performance following

 

toner sensor PCB ASSY

the procedure in "Factory Inspection Mode"

1

 

(Chapter 5).

 

If any problem occurs, check the harness

 

 

 

 

connection of the toner sensor PCB ASSY,

 

 

then reconnect it.

 

 

 

2

Toner sensor PCB ASSY failure

Replace the toner sensor PCB ASSY.

 

 

 

3

Panel PCB ASSY failure

Replace the panel PCB ASSY.

 

 

 

4

Main PCB ASSY failure

Replace the main PCB ASSY.

 

 

 

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