User Check
•Check if the paper is loaded into the paper tray correctly.
•Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper tray.
Step | Cause | Check | Result | Remedy |
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| Fuser unit dirty | Is there dirt around the |
| Clean the entrance of the |
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| entrance of the fuser | Yes | fuser unit. |
1 |
| unit? |
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| Is the pressure roller | Yes | Clean the pressure roller |
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| ASSY dirty? | ASSY. | |
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User Check
•Check if the paper is loaded into the paper tray correctly.
•Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper tray.
Step | Cause | Check | Result | Remedy |
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| Fuser unit dirty | Is there dirt around the |
| Clean the entrance of the |
1 |
| entrance of the fuser | Yes | fuser unit. |
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| unit? |
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| Fuser unit failure | Is the problem solved if |
| Replace the fuser unit. |
2 |
| new fuser unit is | Yes |
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| replaced? |
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User Check
• Check that the problem is solved if new paper is used.
Step | Cause | Check | Result | Remedy |
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1 | Foreign object | Is there a foreign object | Yes | Remove the foreign object. |
around eject roller 2 | around the eject roller 2? |
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| Eject roller 2 | Is the problem solved |
| Replace the top cover |
2 | failure | after replacing the new | Yes | ASSY. |
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| eject roller 2? |
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Confidential |