3.3Paper JamPaper jam in the paper tray and front cover

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

 

Registration front

Does the registration front

 

Re-assemble the

1

actuator/edge

actuator/edge actuator

No

registration front actuator/

actuator catching

move smoothly?

edge actuator.

 

 

 

on some position

 

 

 

 

 

 

 

 

 

Registration front

Does the registration front

 

Replace the registration

 

sensor PCB

sensor move smoothly?

 

front sensor PCB ASSY.

2

(registration front

(Check it following the

No

 

actuator/edge

procedure described in

 

 

 

 

 

actuator failure)

"Factory Inspection

 

 

 

 

Mode" in Chapter 5)

 

 

 

 

 

 

 

 

Registration

Is the problem solved

 

Replace the registration

3

solenoid failure

after replacing the

Yes

solenoid.

 

 

registration solenoid?

 

 

 

 

 

 

 

 

Toner sensor PCB

Is the problem solved

 

Replace the toner sensor

4

failure

after replacing the toner

Yes

PCB.

 

 

sensor PCB?

 

 

 

 

 

 

 

 

High-voltage

Is the problem solved

 

Replace the High-voltage

5

power supply PCB

after replacing the High-

Yes

power supply PCB ASSY.

failure

voltage power supply

 

 

 

 

 

 

PCB ASSY?

 

 

 

 

 

 

 

 

Registration

Is the registration ground

 

Fit the registration ground

6

ground spring

spring fitted correctly?

No

spring correctly.

 

loose

 

 

(Refer to Fig. 1-3.)

 

 

 

 

 

 

Main PCB failure

Is the problem solved

 

Replace the Main PCB

7

 

after replacing the Main

Yes

ASSY.

 

 

PCB ASSY?

 

 

 

 

 

 

 

Paper jam in the back cover and paper eject section

Step

Cause

Check

Result

Remedy

 

 

 

 

 

 

 

 

 

 

1

Foreign object

Is there a foreign object

Yes

Remove the foreign

around fuser unit

around the fuser unit?

object.

 

 

 

 

 

 

 

 

Paper eject

Does the paper eject

 

Replace the paper eject

2

actuator failure

actuator move smoothly?

No

actuator.

 

 

Is it damaged?

 

 

 

 

 

 

 

3

Fuser cover ASSY

Is the fuser cover ASSY

No

Fit the fuser cover ASSY

loose

fitted correctly?

correctly.

 

 

 

 

 

 

 

4

Outer chute ASSY

Is the outer chute ASSY

No

Fit the outer chute ASSY

loose

fitted correctly?

fitted correctly.

 

 

 

 

 

 

 

 

Eject roller 2

Is each pinch roller of the

 

Replace the inner chute

 

malfunction

inner chute ASSY

 

ASSY.

5

 

attached to each eject

No

 

 

 

roller 2 of top cover ASSY

 

 

 

 

properly?

 

 

 

 

 

 

 

 

Paper eject sensor

Is the problem solved

 

Replace the paper eject

6

PCB failure

after replacing the paper

Yes

sensor PCB.

 

 

eject sensor PCB?

 

 

 

 

 

 

 

1-18

Confidential