DIFFICULTY

SUGGESTIONS

PhotoCapture Center™ Difficulties (MFC-3820CN only)

Removable Disk does not

a) Have you installed the Windows® 2000 update?

work properly.

If not, do the following:

 

1. Disconnect the USB cable.

 

2. Install the Windows 2000® update. Please see the Quick Setup

 

Guide. After the installation the PC will be automatically restarted.

 

3. Wait about 1 minute after you reboot the PC, and then connect the

 

USB cable.

 

b) Take out the media card and put it back in again.

 

c) If you have tried "Eject", you must take out the media card before you

 

continue.

 

d) If an error message appears when you try to eject the media card, it

 

means the card is being accessed.

 

Wait a while and then try again.

 

e) If all of the above do not work, please turn off your PC and machine,

 

and then turn them on again.

 

(You will have to unplug the power cord of the machine to turn it off.)

 

 

Network Difficulties (MFC-3820CN only)

I cannot print over the Network Make sure that your machine is powered on and is On Line and in Ready mode. Print Network Configuration list. (See Printing reports on page 9-3.) Then the current settings of the network are printed. Reconnect the LAN cable to the hub to verify that the cabling and Network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN active in 2 seconds.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 11