How to improve print quality

Cleaning the print head

To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process when needed.

Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean two colours at a time (Black/Cyan, Yellow/Magenta), or all four colours at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

WARNING

Do NOT clean the print head by touching it with your hand or a cloth.

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Press Ink.

Press or to select Cleaning.

Press Menu/Set.

Press or to select the colour you want to clean.

Press Menu/Set.

The machine will clean the print head. When cleaning is finished, the machine will go back standby mode automatically.

If you clean the print head at least five times and the print has not improved, call Brother your dealer for service.

Print quality check

If the print quality is not good, you can print a Print Quality Check Sheet to help you find the settings you may need to change.

1 For MFC-3420C, press Menu/Set, 4. For MFC-3820CN, press Menu/Set, 6.

2 Press Mono Start or Colour Start.

The machine begins printing the Print Quality Check Sheet.

3 Check the sheet to see if the quality and alignment are OK by following STEPs A and B.

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