
If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times. If ink is still missing after the fifth cleaning and test print, replace the ink cartridge for the clogged colour. (Perhaps the ink cartridge was in your machine over six months or the expiration date written on the cartridge package has passed. Or, the ink may not have been stored properly before use.)
After replacing the ink cartridge, check it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother dealer.
Caution
Do NOT touch the print head. Touching the print heads may cause permanent damage and may void the print head’s warranty.
Checking the ink volume
You can check the ink that is left in the cartridge.
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Press | or | to select | Ink Volume |
Ink Volume. |
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Press Menu/Set.
3 Press | or | to select the | Bk:- |
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colour you want to check. |
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The LCD shows the ink volume.
4 Press Stop/Exit.
You can check the ink volume from your computer. (See MFC Remote Setup on page
TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 15