Brother MFC-9700 manual 190

DIFFICULTY	SUGGESTIONS
“Unable to write to LPT1” or	1.Make sure the MFC is on (plugged into the AC outlet) and
“LPT1 already in use” Error	that it is connected directly to the computer using the
Message appears.	bundled IEEE-1284 bi-directional parallel cable. The cable
	must not go through another peripheral device (such as a Zip
“MFC is Busy” or “MFC
	Drive, External CD-ROM Drive, or Switch box).
Connect Failure” Error
	2.Make sure the MFC is not displaying an error message on
Message appears.
	the LCD Display.
	3.Make sure no other device drivers, which also communicate
	through the parallel port, are running automatically when
	you boot up the computer (such as, drivers for Zip Drives,
	External CD-ROM Drive, etc.) Suggested areas to check:
	(Load=, Run=command lines in the win.ini file or the Statup
	Group)
	4.Check with you computer manufacturer to confirm that the
	computer’s parallel port settings in the BIOS are set to support
	a bi-directional machine; i.e. (Parallel Port Mode – ECP)
“MFC Connect Failure”	If the MFC is not connected to your PC and you have loaded
	the Brother software, the PC will show “MFC Connect
	Failure” each time you restart Windows®. You can ignore
	this message or you can turn it off by deselecting the
	AutoLoad PopUp check box in the Brother Control Center.
	(See How to Turn Off AutoLoad, page 15-2in On-Line
	Documentation on the CD-ROM.)

DOS Setup Printing Difficulties

I cannot print from my	Check that the DOS application software interface settings
application software.	match those of your printer: for example, if you are using a
	parallel printer cable, you would probably set your DOS
	software printer port to LPT1. Check for an error message on
	the LCD.
The MFC prints, but it prints	This is an indication that your application printer emulation
incorrect information.	Prints setting and the MFC’s printer emulation do not match.
Sometimes it prints a couple	Check your application software to make sure you selected
of characters and then ejects	the correct printer driver. The MFC emulates HP LaserJet IIP.
the pages, etc.	Try setting the MFC to HP emulation in Remote Printer
	Console and then select the HP LaserJet IIP printer in your
	application software.
The MFC prints the part of	This is common problem first with database software and part
my document but does not	of spreadsheet software when they are not correctly set up.
print the last page (The LCD	The data has been sent to the printer but the printer did not
shows REMAINED	receive the Page Eject command. Press Reset to eject the
DATA).	page. Then ask your software supplier how to add a Page Eject
	(or Form Feed) command to the end of your print job.
How can I change the user	Use the Remote Printer Console (RPC) program.
settings or default settings on
the MFC?

21 - 9 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E