Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the MFC. Calls must be made from within that country.

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any MFC, not just the one from which you are calling. Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax-back subjects.

If you can’t resolve a difficulty with your Brother MFC using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system and an index of fax-back subjects.

In USA: 1-800-521-2846

In Canada: 1-800-681-9838

1-514-685-5381 In Montreal

The Brother fax-back system number (USA only) has been preprogrammed on One Touch key 01.

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-step resource for all your

Fax Machine/Multifunction Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’ section to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice) 1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-800-853-6660 (voice)

1-514-685-4898 (fax)

1-514-685-6464 (voice) In Montreal

Dealers/Service Centers (USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada Only)

For service center address in Canada, call 1-800-853-6660.

B R O T H E R N U M B E R S

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