DIFFICULTY

SUGGESTIONS

Printed pages are stained

Clean the MFC’s interior and the primary wire of the drum

corona with toner or have

unit. (See Routine Maintenance and Cleaning the Drum

vertical stripes.

Unit, on pages 21-16and 21-18.)Make sure that the tab of the

 

 

 

 

 

 

 

corona wire is at the Home (

 

) position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If after cleaning, you still see dark stripes or toner stains and

 

 

 

 

 

 

 

the LCD shows CHANGE DRUM SOON, replace the drum

 

 

 

 

 

 

 

unit with a new one.

Dark Stripes or Toner

 

 

 

 

 

Stains

 

 

 

 

 

 

 

 

 

 

 

 

 

Printed pages have white

Make sure that you use paper that meets the specifications.

spots in black text and

Rough surface or thick media can cause the problem. If you

graphic areas.

still see white spots and the LCD shows CHANGE DRUM

 

 

 

 

 

 

 

SOON, replace the drum unit with a new one. Check the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MFC’s environment; conditions such as high humidity may

 

 

 

 

 

 

 

cause this situation to occur.

 

 

 

 

 

 

 

 

 

White Spots

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner scatters and stains the

Adjust the print conditions in the Print Density setting.

printed page.

Remove the drum unit and clean the MFC’s interior. (See

 

 

 

 

 

 

 

Routine Maintenance and Cleaning the Drum Unit, on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pages 21-16and 21-18.) Make sure that you use paper that

 

 

 

 

 

 

 

meets specifications. (See page 2-5.) If you still have scattered

 

 

 

 

 

 

 

toner and the LCD shows CHANGE DRUM SOON, replace

Scattering Toner

the drum unit with a new one. Check the MFC’s environment;

 

 

 

 

 

 

 

 

 

 

 

 

 

 

high temperature and high humidity may cause this condition

 

 

 

 

 

 

 

to occur.

 

 

 

 

 

 

 

 

 

 

The whole page is printed

Clean the MFC’s interior and the primary corona wire of the

black.

drum unit. (See page 21-18.) Also, do not use heat sensitive

 

 

 

 

 

 

 

paper as it will cause this problem. After cleaning, if the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printed pages are still black or the LCD shows CHANGE

 

 

 

 

 

 

 

DRUM SOON, replace the drum unit with a new one. The

 

 

 

 

 

 

 

drum unit may be damaged.

 

Black Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21 - 11 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E