DIFFICULTY

SUGGESTIONS

 

 

 

 

 

 

Print Quality Difficulties (Cont.)

 

 

 

 

 

 

 

 

Nothing printed on the page.

Make sure that the toner cartridge is not empty. Wipe electric

 

 

 

 

 

 

 

terminals referring to Routine Maintenance and Cleaning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the Drum Unit, on pages 21-16and 21-18.Make sure that a

 

 

 

 

 

 

 

torn piece of paper does not remain on the scanner window.

 

 

 

 

 

 

 

 

 

 

White Page

 

 

 

 

 

 

 

 

 

Printed pages are marked at

Markings may disappear by themselves. Try copying multiple

regular intervals.

pages to clear this problem. Markings may occur if the MFC

 

 

 

 

 

 

 

has not been used for a long time. A possible cause is that the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

surface of the drum is scratched. You must then replace the

 

 

 

 

 

 

 

drum unit with a new one. If the markings do not disappear, it

 

 

 

 

 

 

 

may be that the drum was marked or damaged by excessive

Example of Regular

exposure to light. In this case, replace the drum unit with a

 

 

Marking

 

 

new one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printed pages are blurred at

Certain environmental conditions such as humidity, high

the center or at either edge.

temperatures, etc. may cause this condition to occur. Make

 

 

 

 

 

 

 

sure the MFC is placed on a flat, horizontal surface. Remove

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the drum unit with the toner cartridge installed. Try rocking

 

 

 

 

 

 

 

them from side to side. You may clear a blurred page by

 

Blurred Page

wiping the scanner windows with a clean soft cloth. (See

 

Routine Maintenance and Cleaning the Drum Unit, on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pages 21-16and 21-18.) If a blurred page occurs after

 

 

 

 

 

 

 

cleaning and the LCD shows CHANGE DRUM SOON,

 

 

 

 

 

 

 

replace the drum unit with a new one.

 

 

 

 

 

 

 

 

Ghost images appear on

Adjust the print conditions by changing the Print Density

printed pages.

setting, page 5-4.—OR—

 

 

 

 

 

 

 

Rough surfaces or thick media can cause a ghost image. Make

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sure you select the Paper Type that suits the paper in your

 

 

 

 

 

 

 

multi-purpose sheet feeder. (See Paper Type, page 11-8and

 

 

 

 

 

 

 

11-9and Media Type, page 14-4.)

 

Ghost Images

 

 

 

 

 

 

 

 

 

 

The drum unit is a consumable item and it is necessary to replace it periodically.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 12