54

C H A P T E R E I G H T

 

ERROR MESSAGE

CAUSE

ACTION

 

 

 

COVER OPEN

The front cover was not completely closed.

Open, then close the front cover.

 

 

 

DOCUMENT JAM

Documents were not inserted or fed

Do not pull paper out until you see

 

properly or document was too long.

“Document Jams and Paper Jams” in

 

 

this chapter.

 

 

 

MACHINE ERROR XX

MFC has a mechanical problem

Cut the power off. Then contact your

 

 

Brother dealer for service.

 

 

 

MEMORY FULL

You can’t store data in the memory.

See “If You Get a Memory Full

 

 

Message” in chap. 3.

 

 

 

PLS CLEAN DRUM

The primary corona wire of drum unit is

Clean the primary corona wire of drum

 

dirty.

unit.

 

 

 

PLS OPEN COVER

A page, piece of paper or paper clip, etc.

Open the front cover. If you see any

 

may be jammed inside the machine.

jammed paper or other item, gently pull

 

 

it out, then close the front cover. If the

 

 

error message remains, open and close

 

 

the front cover again. If the machine

 

 

cannot reset itself and return to the

 

 

ready prompt, it will display

 

 

MACHINE ERROR XX. Please call

 

 

your Brother dealer for service.

 

 

 

PRINTER JAM

The recording paper is jammed in the MFC.

See Printer Jam in this chapter.

 

 

 

TONER EMPTY

Toner cartridge is not installed. Toner is

Reinstall the toner cartridge. Replace

 

used up and printing is not possible.

the toner cartridge with a new one. (See

 

 

“Replacing the Toner Cartridge” in this

 

 

chapter).

 

 

 

CHANGE TONER

If the display shows CHANGE TONER

Order a new toner cartridge now.

 

and at the same time the Toner Empty LED

 

 

on the control panel flashes on and off, you

 

 

can still print. But the toner is depleted and

 

 

the machine is telling you that the toner will

 

 

soon run out.

 

 

 

 

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Brother MFC9750 owner manual A P T E R E I G H T