Brother MFC9750 owner manual Data

60 C H A P T E R E I G H T

DIFFICULTY

SUGGESTIONS

Cannot print when using Adobe	Try to reduce the printing resolution.
Illustrator.
When using ATM fonts, some	If you are using Windows® 95/98, select ‘Printer Settings’ from the ‘Start’
characters are missing or some	menu. Open‘Brother MFC-9750’ properties. Click ‘Spool Setting’ on the
are printed in the same place.	characters ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’.
DOS Setup Printing Difficulties
I cannot print from my application	Check that the DOS application software interface settings match those
software.	of your printer: for example, if you are using a parallel printer cable, you
	would probably set your DOS software printer port to LPT1. Check for
	an error message on the LCD.
The machine prints, but it prints	This is an indication that your application printer emulation setting and
incorrect information. Sometimes it	the machine’s printer emulation do not match. Check your application
prints a couple of characters and	software to make sure you selected the correct printer driver.
then ejects the page, etc.
The machine prints the part of my	This is comon problem first with database software and part of
document but does not print the last	spreadsheet software when they are not correctly set up. The data has
page (The LCD shows REMAINED	been sent to the printer but the printer did not receive the Page Eject
DATA).	command. Press Job Cancel to eject the page. Then ask your software
	supplier how to add a Page Eject (or Form Feed) command to the end of
	your print job.
Paper Handling Difficulties
The machine does not load paper. The	The paper cassette may be out of paper or not properly installed.
LCD shows CHECK PAPER or	If it is empty, load a new stack of paper into the cassette. If there is
PRINTER JAM	paper in the paper cassette, make sure it is straight. If the paper is
	curled, you should straighten it. Sometimes it is helpful to remove the
	paper, turn the stack over and put it back into the paper cassette.
	Reduce the amount of paper in the paper cassette, then try again.
	Check the manual feed mode is not selected in the printer driver.
The machine does not load paper from	Reinsert the paper firmly, one sheet at a time.
the manual feed slot.	Make sure that manual feed mode is selected in the printer driver.
How can I clear paper jams?	See “Printer Jam”.
Print Quality Difficulties
Printouts are too dark or light	Adjust the print conditions by setting the Print Density function, It has
	been factory set to the middle position. See “Setting the Print Density” in
	chap. 2.
Printed pages contain white stripes.	You may fix this by wiping the scanner windows with a clean soft cloth.
	(See “Regular Maintenance” and “Cleaning the Drum Unit” in this
	chapter.) If you still see white stripes or faint images and the display
	shows CHANGE DRUM SOON, replace the drum unit with a new one.
White Stripes or	Check the machine’s environment. Conditions such as humidity, high
	temperatures, etc. may cause this print defect to occur.
Faint lmages
Printed pages are stained with toner	Clean the machine’s interior and the primary corona wire of drum unit.
or have vertical stripes.	See “Regular Maintenance” and “Cleaning the Drum Unit” in this
	chapter. Make sure that the tab of the corona wire is at the home position.
	If after cleaning, you still see dark stripes or toner stains and the display
	shows CHANGE DRUM SOON, replace the drum unit with a new one.
Dark Stripes or Toner Stains