Canon 300, 300P manual 181

Chapter 10 Troubleshooting

You can’t choose TIFF when	Cause	The scanner cannot be used with the selected mode and file format
		combination.
Gray or Color or Auto color
		Check which mode and file format combinations can be used. (See
detection is selected.	Solution
		p. 6-21 and p. 8-19.)
	Cause	The scanner cannot be used with the selected mode and file format
You can’t choose JPEG when		combination.
Binary Mode is selected.	Solution	Check which mode and file format combinations can be used. (See
		p. 6-21 and p. 8-19.)
You can't choose Text enhance	Cause	The scanner cannot be used with the selected mode and setting
		combination.
when Bleed-through reduction is
		Check which mode and setting combinations can be used. (See p. 6-21
selected.	Solution
		and p. 8-19.)
	Cause	A ScanFront Service Server does not exist on the network. (A
		ScanFront Service Server has not been configured or is not running.)
ScanFront Service is not
		Check the ScanFront Service Server settings. In addition, you must start
running.
	Solution	the ScanFront Service Server before turning ON the ScanFront. (See
		p. 4-6.)
User is now operating the	Cause	The ScanFront is being used.
device. Please try again after	Solution	Try again after the ScanFront has finished being used.
the user completes operations.
An user has logged in.	Cause	Modifying settings is not possible because a user is logged in.
Operation is invalid.	Solution	Make the user log off and then try again.
	Cause	User data is trying to be exported from the scanner without a user being
Please select user.		selected at the user settings screen.
	Solution	Select a user name to export.
	Cause	Invalid characters have been used to set the custom file name or index
		file.
The character string includes		Make sure none of the following characters are used:
		Custom file name:
invalid character.
	Solution	/ : ? * " < >
		Index file strings:
		& " ' < >

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