Splashed dots

Paper edge is soiled with ink Output Appears Jagged

Windows Problems

Printer does Not Print or Prints Garbage

Printer does not print from Windows (but does print from MS-DOS) Output is not as Expected

Extra Characters Appear on the Page

Fonts do not Print as Smoothly Rounded Characters Cannot Print File sent from Remote Computer Large Gaps appear Between Text or Graphics Error occurs during Visual Guide Installation

Control Array Error occurs when Installing the Visual Guide Print Manager Problem Occurs

In WordPerfect, the BOX prints but the text does not Clearing Paper Jams

If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, contact the Canon help desk at 1-800-423-2366(U.S.A.) or 1-800-263-1121(Canada). The staff at the help desk is trained in the technical support of Canon's products and should be able to help you with your problem. If your printer requires service, the staff at the help desk can provide you with the telephone number of your local Canon Authorized Service Facility (ASF).

Attempting to repair the printer yourself may void the warranty.

Before contacting Canon, make sure you know the following information:

§Product name

§Serial number

§Place of purchase

§Nature of problem

§Steps you have taken to solve the problem and the results.

The serial number is located on the label on the back of the printer:

ERROR Light Problems

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Canon BJ-200ex manual Error Light Problems