between the ink cartridge and the holder.

 

 

Perform the print head cleaning procedure

 

 

described in Chapter 6, Maintaining the Printer.

 

 

If cleaning the print head does not resolve the

 

 

problem, your ink cartridge my be out of ink.

 

 

Replace the ink cartridge and try printing again.

Overall printing

Smoothing mode may be

Disable the Smoothing mode.

is slow from

enabled.

 

MS-DOS.

 

 

 

High Quality mode may be

Try turning off HQ mode via the operator panel.

 

enabled.

 

Overall printing

The Print Manager my be

Make sure the Print Manager is turned off.

is slow from

turned on.

 

Windows.

 

 

 

Print options may be too

In the Windows driver or your software application, set all

 

complex.

print options to their defaults.

 

 

See page 75 for ways to improve speed.

Printing Problems

If you are having printing problems, check the problems and solutions in the following table.

Problem

Cause

Data from

There may be a communication

computer

problem between the printer and

printed, but is

your computer.

not what you

 

expected.

 

 

Cable connections may not be

 

secure.

Solution

Check the computer or the application to see if the host is configured correctly: printer port, printer driver, print manager.

Check that your cable connections are secure.

NOTE: Make sure your interface cable is no longer than 6.6 feet. Avoid useing A/B switch boxes or switch boxes that have a total cable length of more than 6.6 feet.

 

Printer control mode may not

 

match the printer device.

 

Previous software settings may not

 

be cleared.

Printed

Many graphics characters and

characters do not

special symbols are produced by

match characters

different ASCII codes according to

on the screen.

the type of printer and computer

 

being used.

Printing beyond

Paper may not be aligned correctly

edge of page.

in sheet feeder.

 

Software settings may be

 

incorrect.

 

DIP switch 1 may be set

 

incorrectly.

Check that the printer control mode (BJ-10 or Epson LQ) matches the printer driver you selected.

Check that the printer was cleared of the previous software settings before the print job started.

Set the correct character table and printer control mode using the printer's DIP switches. For details on character sets, contact the Canon fax retrieval system and request the BJ-200ex Printer Command Summary.

Make sure the paper is aligned correctly in the sheet feeder.

Check the software setting for the right margin.

Check the setting of DIP switch 1. This DIP switch controls the horizontal print position:

§For Letter size paper, set it to OFF.

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Image 94
Canon BJ-200ex manual Printing Problems