An Error Message Is Displayed on the LCD

If an error message is displayed on the LCD, take the corresponding action described below.

Message

Action

“The ink may have run out. Replacing

If the lamp on the ink tank is flashing, ink may have run out.

the ink tank is recommended.”

Replacing the ink tank is recommended.

U041

If printing is in progress and you want to continue printing, press the OK button

 

with the ink tank installed. Then printing can continue. Replacing the ink tank is

 

recommended after the printing. The machine may be damaged if printing is

 

continued under the ink out condition.

 

See “Replacing an Ink Tank” on page 80.

 

Note

 

If multiple ink lamps are flashing red, see “Getting the Ink Status Information” on

 

page 80 and check the status of each ink tank.

“Print head is not installed. Install the

Follow the directions given in your setup sheet to install the Print Head.

print head.”

If the Print Head is already installed, remove the Print Head once and then

U051

reinstall it.

“The type of print head is incorrect.

If the error is not resolved, the Print Head may be damaged. Contact your

Install the correct print head.”

Canon service representative.

U052

 

“Some ink tanks are not installed in

Possible causes are as follows:

place.”

z Some ink tanks are not installed in the correct position. (The lamp on the ink

U072

tank flashes.)

“More than one ink tank of the following

z More than one ink tanks of the same color are installed. (The lamp on the ink

color is installed.”

tank flashes.)

U071

Confirm that the ink tanks are installed in the appropriate positions.

 

See “Replacing an Ink Tank” on page 80.

“The remaining level of the ink cannot

The remaining ink level cannot be correctly detected. (The lamp on the ink tank

be correctly detected.”

flashes.)

U130

Replace the ink tank and close the Scanning Unit (Printer Cover).

 

Printing with an ink tank that was once empty may damage the machine.

 

If you want to continue printing in this condition, you need to release the function

 

for detecting the remaining ink level. Press and hold the Stop/Reset button for

 

at least 5 seconds, and then release it.

 

With this operation, releasing the function for detecting the remaining ink level is

 

memorized. Please be advised that Canon shall not be liable for any machine

 

malfunction or damage caused by refilled ink tanks.

 

See “Replacing an Ink Tank” on page 80.

“The following ink tank cannot be

z The ink tank is not compatible with this machine. (The lamp on the ink tank is

recognized.”

off.)

U043

Install an appropriate ink tank.

U140

See “Replacing an Ink Tank” on page 80.

U150

z An Ink tank error has occurred. (The lamp on the ink tank is off.)

 

Replace the ink tank.

 

See “Replacing an Ink Tank” on page 80.

“The ink has run out. Replace the ink

Ink has run out. (The lamp on the ink tank flashes.)

tank.”

Replace the ink tank and close the Scanning Unit (Printer Cover).

U163

Printing under the current condition may damage the machine.

 

If you want to continue printing in this condition, you need to release the function

 

for detecting the remaining ink level. Press and hold the Stop/Reset button for

 

at least 5 seconds, and then release it.

 

With this operation, releasing the function for detecting the remaining ink level is

 

memorized. Please be advised that Canon shall not be liable for any

 

malfunction or trouble which may be caused by continuation of printing under

 

the ink out condition.

 

See “Replacing an Ink Tank” on page 80.

Troubleshooting 101