Cause

Action

Printing on thick paper.

Selecting the Prevent paper abrasion setting will widen the clearance between

 

the Print Head and the loaded paper. If you notice abrasion even with the media

 

type set correctly to match the loaded paper, set the machine to prevent paper

 

abrasion by using the Operation Panel on the machine or the printer driver.

 

* Deactivate the Prevent paper abrasion setting once printing is complete. If

 

not, this setting remains enabled for all subsequent print jobs.

 

z Setting with the Operation Panel on the machine

 

Press the Menu button, select Maintenance/settings, Device settings,

 

Print settings, and set Prevent paper abrasion to ON. For details, refer to

 

“Changing the Machine Settings” in the User’s Guide on-screen manual.

 

z Setting with the printer driver

 

Refer to “Print Results Not Satisfactory” in the User’s Guide on-screen

 

manual.

Printing graphics with the intensity

Especially if you are using plain paper to print images with high intensity, the

setting set too high.

paper may absorb too much ink and become wavy, causing paper abrasion.

 

When copying, see “Setting Items” on page 22 and reduce the intensity setting.

 

Then try printing again.

 

When printing from your computer, refer to “Print Results Not Satisfactory” in the

 

User’s Guide on-screen manual.

Printing beyond the recommended

If you are printing beyond the recommended printing area of your printing paper,

printing area.

the lower edge of the paper may become stained with ink.

 

Resize your original document in your application software.

 

For details on recommended printing area, refer to “Printing Area” in the User’s

 

Guide on-screen manual.

„Colors Are Uneven or Streaked

Cause

Action

 

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 86 and

 

 

perform any necessary maintenance operations.

 

Print Head is misaligned.

See “Aligning the Print Head” on page 91 to perform Print Head Alignment.

 

The Printing Result Not Satisfactory When Copying

 

 

 

 

Cause

Action

The original document is not loaded

Check that the original is loaded correctly on the Platen Glass or the ADF.

correctly.

See “Loading Original Documents” on page 6.

The original document is loaded with

When loading the original on the Platen Glass, the side to be copied should be

the wrong side facing upwards.

face down.

 

When loading in the ADF, the side to be copied should be face up.

The original document is a printout

Print quality may be reduced if you copy a printout.

from this machine.

Instead of copying a printout, print the original directly either from the digital

 

camera, memory card, or your computer.

The Platen Glass, the inner side of the

Clean the Platen Glass, the inner side of the Document Cover, and the ADF.

Document Cover, or the ADF is dirty.

See “Cleaning Your Machine” on page 94.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 107.

110Troubleshooting