Error Message Appears on a PictBridge Compliant Device

The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them.

Note

zThis section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using.

For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take the appropriate action to clear the error. For details, see “An Error Message Is Displayed on the LCD” on page 101.

zFor the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message On

Action

PictBridge Compliant

Device

 

“Printer in use”

If the machine is printing from the computer or warming up, wait until the job

 

ends. When it is ready, the machine starts printing automatically.

“No paper”

Load paper in the Rear Tray, and select Continue* in the display on your

 

PictBridge compliant device.

 

* To resume printing, you can also press the OK button on the machine instead

 

of selecting Continue on the camera.

“Paper Error” / “Media type error”

z Open the Paper Output Tray. The machine resumes printing.

 

z The Front Tray is selected on the machine. Load paper in the Rear Tray,

 

press the Feed Switch button to select the Rear Tray as the paper source,

 

and then press the OK button on the machine or select Stop in the display on

 

your PictBridge compliant device to print again. For details, see “Changing

 

the Paper Source” on page 13.

“Paper jam”

Select Stop in the display on your PictBridge compliant device to stop printing.

 

Remove the jammed paper, load new paper, press the OK button on the

 

machine, and try printing again.

“Printer cover open”

Close the Scanning Unit (Printer Cover) on the machine.

“No print head”

The Print Head is not installed or defective.

 

For details on how to resolve the error, see “An Error Message Is Displayed on

 

the LCD” on page 101.

“Waste tank full” / ”Ink absorber full”

The ink absorber is nearly full.

 

For details on how to resolve the error, see “An Error Message Is Displayed on

 

the LCD” on page 101.

“No ink” / “Ink cassette error”

The ink tank is not installed properly or empty.

 

Check the error message on the LCD and take the appropriate action to resolve

 

the error.

 

See “An Error Message Is Displayed on the LCD” on page 101.

“Ink Error”

An ink tank that was once empty is installed.

 

For details on how to resolve the error, see “An Error Message Is Displayed on

 

the LCD” on page 101.

“Hardware Error”

Ink tank errors have occurred. Replace the ink tank. See “Replacing an Ink

 

Tank” on page 80.

120Troubleshooting