Cause | Action |
Document jams in the ADF (inner side). Remove the document following the procedure below.
(1)Follow steps 1 to 3 under “Document jams in the ADF (Document Tray).” on page 116.
(2)Open the Document Cover and pull out the document from the inner side.
(3)Close the Document Cover.
(4)Close the Feeder Cover.
zWhen rescanning the document after clearing the error, rescan it from the first page.
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.
Document Jams in the ADF (Document If the document is jammed in the Document Output Slot, pull it out. Output Slot).
zWhen rescanning the document after clearing the error, rescan it from the first page.
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.
Troubleshooting 117