Message | Action |
“Received in memory.” | If the machine receives a fax under one of the following conditions, the machine |
| will not be able to print the received fax and will store it in its memory. When the |
| problem is resolved as described, the fax stored in memory is printed |
| automatically. |
| z Ink is low or has run out while receiving a fax: replace the ink tank. See |
| “Replacing an Ink Tank” on page 80. |
| z Paper has run out while receiving a fax: load the paper and press the OK |
| button. |
| z Paper Output Tray is closed: open it. |
| z OFF is selected for Auto print received: select ON. |
| z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX |
| button. |
“Busy/no signal” | z The telephone number you dialed is busy. |
| Try dialing again after waiting for a moment. See “Redialing” on page 64. |
| z The fax number dialed was incorrect. |
| Check the fax number and dial again. |
| z The recipient’s fax machine is not working. |
| Contact the recipient and have them check their fax machine. |
| z The recipient is not using a G3 machine. |
| Contact the recipient and ask them to send or receive the document using a |
| G3 machine. |
| z The touch tone/rotary pulse setting on your machine is incorrect. |
| Set your machine to the setting that matches your telephone line. See |
| “Setting the Telephone Line Type” on page 45. |
| z The receiving fax machine did not answer within 55 seconds (after all |
| automatic redialing attempts). |
| Contact the recipient and have them check their fax machine. For an |
| overseas call, add pauses to the registered number. |
“Memory is full.” | z The machine’s memory is full because you tried to copy either too many |
| pages at once or a very detailed document. Divide the document and copy |
| each part separately. |
| z The machine’s memory is full because it has received too many documents, |
| or a very long or detailed document. |
| Contact the sender and have him/her divide and resend them. |
“The paper size is not correct. Change | Paper of size other than A4, Letter, or Legal is loaded. When feeding from the |
the page size you have set.” | Rear Tray, load A4, Letter, or |
“Change the paper. A4/8.5x11/8.5x14 | Tray, load A4 or |
| |
Plain” |
|
“Change the paper.” |
|
Troubleshooting 103