Manuals / Chaparral / Computer Equipment / Network Card

Chaparral K5312/K7313, G5312/G7313 manual Error Code Description

Models: K5312/K7313 G5312/G7313

1 160

Download 160 pages 20.09 Kb

Page 136

G- and K-Series User’s Guide

The example below shows a disk channel error displaying the hexadecimal code. See Table 9-5below for a list of error code descriptions. Most disk channel errors are informational since the controller issues retries to correct any problem. Errors that cannot be corrected with retries will result in another critical event describing the affected disk array (if any).

Disk Channel

SCSI ID

Error Code

	Table 9-5. Disk Channel Error Codes

Error Code	Description

04	Data overrun or underrun occurred while getting sense data
05	Request for sense data failed

20Selection timeout (displayed as "Sel Timeout")

21Controller detected an unrecoverable protocol error on the part of the target

22Unexpected bus-free condition (displayed as "Unex Bsfree")

23Parity error on data received from a target (displayed as "Parity Err")

24Data overrun or underrun has been detected (displayed as “Data OvUnRn”)

30Target reported busy status (displayed as “Device Busy”)

31Target reported queue full status (displayed as “Queue Full”)

32Target has been reserved by another initiator

40Controller aborted an I/O request to this target because it timed out (displayed as "I/O Timeout")

41I/O request was aborted because of a channel reset

42I/O request was aborted because controller's decision to reset the channel

9-12

Image 136

Chaparral K5312/K7313, G5312/G7313 manual Error Code Description

Contents

User’s Guide Page Copyright TrademarksChanges Technical SupportCanadian Compliance Statement Contents Hardware Installation Monitoring System Status Managing Disk Drives and Enclosures Glossary K-Series User’s Guide Viii Introduction About This GuideProduct Features ConventionsMotherboard CPU Subsystem G-Series Motherboard Ultra2 Scsi Channels G-SeriesHardware Configuration and Management Support G-Series Battery Interface G-SeriesMotherboard Disk Cache G-Series Onboard Connectors G-Series Daughterboard G-SeriesMotherboard CPU Subsystem K-Series Motherboard Ultra2 Scsi Channels K-SeriesIntegrated Battery Backup and Interface K-Series Motherboard Disk Cache K-SeriesFibre Channel Features Hardware Configuration and Management Support K-SeriesOnboard Connectors K-Series Fibre Channel Connection K-SeriesSpecifications SpecificationsPhysical G-Series Electrical G-Series3shows the environmental specifications of the controllers Environmental G-SeriesBattery G-Series Physical K-Series Electrical K-Series7shows the environmental specifications of the controllers Environmental K-SeriesBattery K-Series External Documents Reference DocumentsChaparral Documents K-Series User’s Guide Hardware Installation Connecting the ControllerConnecting to the Scsi Port Connecting to the Fibre Channel PortConnecting to the RS-232 Port To connect to the Fibre Channel portTo connect to the RS-232 port K-Series User’s Guide Accessing the Disk Array Administrator Software Setting ValueSettingValue Navigating the Disk Array Administrator Software Do thisChanging the Screen Display Disk Array Administrator Menu TreeSelect Function Menu tree K-Series User’s Guide Creating Arrays Creating and Managing ArraysMinimum Maximum RAID Level No. Drives To create an array Creating and Managing Arrays RAID Type screen displays Scsi ID K-Series User’s Guide Creating and Managing Arrays Managing Arrays Viewing Array StatusTo view the status of an array Viewing Array Statistics To view the array statisticsCreating and Managing Arrays Resetting Array Statistics To reset array statisticsViewing Drive Status To view drive statusTo stop the array initialization process Stopping the Array Initialization ProcessSelect Abort Initialization and press Enter Verifying an Array To verify an arrayViewing Verification Status To view verification statusReconstructing an Array To stop the verification processExpanding Array Capacity RAID Level Number of Drives You Can AddTo expand an array Viewing Expand Status To view expand statusChanging the Array LUN To change the array LUNTrusting an Array Changing the Array NameTo change the array name To trust an array Deleting an Array To delete an arrayMonitoring System Status Displaying the Event LogViewing the Most Recent Event Viewing One Event at a TimeTo display one event at a time Select View Event Log and press EnterViewing a Whole Screen of Events Capturing the Event Log FileTo display a whole screen of events To capture the event log fileDisplaying Hardware and Configuration Information Group Field What displaysLUN Capi To display hardware information only SEPPress Esc to return to the Utilities Menu To display hardware and configuration information Displaying Overall Statistics To access the general array statistics To access the read/write histogram Resetting Overall Statistics To reset overall statisticsManaging Spares Managing Dedicated SparesAdding a Dedicated Spare To add a dedicated spareDeleting a Dedicated Spare Enabling Dynamic SparesTo delete a dedicated spare drive To enable dynamic spares Adding a Spare to the Spare Pool Managing the Spare PoolTo add a pool spare To delete a spare from the spare pool Deleting a Spare from the Spare PoolSelect Delete Pool Spare and press Enter To display the spare pool Displaying the Spare PoolSelect Display Pool Spares and press Enter K-Series User’s Guide Configuring the Controller Rebooting the ControllerTo shut down and restart the controller Changing the Date and TimeTo set the controller’s date To set the controller’s time Understanding LUNs Configuring the Controller Changing the Controller’s Target ID and LUN To change the controller’s target ID and LUN Do thisKeep the same Loop ID for the channel at all times Configuring the Scsi Channels To configure the channelK-Series User’s Guide Working with LUN Zoning 1shows an example of how you can use LUN zoningViewing Known WWNs To view known WWNsSelect Display Host List and press Enter To create or change names for WWNs Creating Names Aliases for Server WWNsSelect Add or Name Host and press Enter Configuring LUN Zoning To set up LUN zoningK-Series User’s Guide Changing the Sample Rate To change the sample rateChanging the Alarm Mute Setting Alarm threshold What to do when the alarm soundsTo enable or disable the alarm SoftwareLocking the Cache Setting To lock the cache settingEnabling and Disabling the Battery To change the battery settingChanging the Utility Priority To change Utility priority Rescanning All ChannelsSelect Utility Priority and press Enter Pausing I/O To rescan all channelsRestoring Default Settings To pause I/OTo restore the default settings Select Restore Defaults and press EnterUpgrading Firmware Upgrading the Controller’s FirmwareTo upgrade the controller’s firmware See Chaparral Technical Support onK-Series User’s Guide Managing Disk Drives and Enclosures Managing Disk DrivesDisplaying Drive Information Displaying All DrivesTo display all drives Clearing Metadata from a Drive To view drive statusEnabling and Disabling Write-back Cache To change the write-back cache settingTo clear metadata from a drive K-Series User’s Guide Displaying Disk Cache Status To display disk cache statusTo enable or disable Smart changes Enabling and Disabling Smart ChangesBlinking a Drive LED To blink a driveTaking Down a Drive To take down a driveManaging SAF-TE Enclosures Testing a DriveTo test a drive Changing the SEP LUN To change the SEP LUNDo this Changing the Additional SEP Settings To change the SEP settingsManaging Disk Drives and Enclosures K-Series User’s Guide Troubleshooting Terminal Emulator and COM Port ProblemsProblem Screen continuously puts out garbage characters Chaparral Technical SupportProblem Screen is updated, but won’t respond to keystrokes Array ProblemsProblem Array is much smaller than it should be Problem The host Scsi Bios scan hangs Host Scsi Channel ProblemsTo change the backoff percentage Device Scsi Channel Problems Problems During BootupController Problems Problem Controller failed the onboard memory testProblem One of the Post diagnostic test failed Problem The system hangs at CTsrv startingProblem The controller reports a Sdram memory error Problem The controller reports a Battery errorEvent Definition Recommended Action CriticalErrors WarnUsing the Loader Diagnostics Menu Using the Loader Utility MenuUnderstanding Scsi Errors Disk ErrorsSense Key Description DescriptionsDisk Channel Errors Error Code Description Voltage and Temperature Errors and Warnings K-Series User’s Guide Array Types Array BasicsRAID 0 Striped Disks RAID 1, RAID 1/O Mirrored Disks RAIDArray Basics Comparing RAID Levels Volume SetsMin No Description Strengths Weaknesses Level Drives RAID 3 RAID Mixing Disks on Different RAID Controller Channels Glossary K-Series User’s Guide Glossary K-Series User’s Guide Glossary K-Series User’s Guide Index K-Series User’s Guide Index K-Series User’s Guide Index Scsi ID Index K-Series User’s Guide