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K5312/K7313, G5312/G7313 manual
Models:
K5312/K7313
G5312/G7313
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Troubleshooting
Specifications
Install
Error codes
Configuring the Controller
Connecting the Controller
Array Problems
Resetting Array Statistics
To set up LUN zoning
Restoring Default Settings
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Page 3
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Page 3
Contents
User’s Guide
Page
Changes
Copyright
Trademarks
Technical Support
Canadian Compliance Statement
Contents
Hardware Installation
Monitoring System Status
Managing Disk Drives and Enclosures
Glossary
K-Series User’s Guide Viii
Introduction
About This Guide
Motherboard CPU Subsystem G-Series
Product Features
Conventions
Motherboard Ultra2 Scsi Channels G-Series
Motherboard Disk Cache G-Series
Battery Interface G-Series
Hardware Configuration and Management Support G-Series
Motherboard CPU Subsystem K-Series
Onboard Connectors G-Series
Daughterboard G-Series
Motherboard Ultra2 Scsi Channels K-Series
Integrated Battery Backup and Interface K-Series
Motherboard Disk Cache K-Series
Onboard Connectors K-Series
Fibre Channel Features
Hardware Configuration and Management Support K-Series
Fibre Channel Connection K-Series
Physical G-Series
Specifications
Specifications
Electrical G-Series
3shows the environmental specifications of the controllers
Environmental G-Series
Battery G-Series
Physical K-Series
Electrical K-Series
7shows the environmental specifications of the controllers
Environmental K-Series
Battery K-Series
Chaparral Documents
Reference Documents
External Documents
K-Series User’s Guide
Connecting to the Scsi Port
Hardware Installation
Connecting the Controller
Connecting to the Fibre Channel Port
Connecting to the RS-232 Port
To connect to the Fibre Channel port
To connect to the RS-232 port
K-Series User’s Guide
Accessing the Disk Array Administrator Software
Setting Value
SettingValue
Navigating the Disk Array Administrator Software
Do this
Select Function
Disk Array Administrator Menu Tree
Changing the Screen Display
Menu tree
K-Series User’s Guide
Minimum Maximum RAID Level No. Drives
Creating and Managing Arrays
Creating Arrays
To create an array
Creating and Managing Arrays
RAID Type screen displays
Scsi ID
K-Series User’s Guide
Creating and Managing Arrays
Managing Arrays
Viewing Array Status
To view the status of an array
Viewing Array Statistics
To view the array statistics
Creating and Managing Arrays
Resetting Array Statistics
To reset array statistics
Viewing Drive Status
To view drive status
Select Abort Initialization and press Enter
Stopping the Array Initialization Process
To stop the array initialization process
Verifying an Array
To verify an array
Viewing Verification Status
To view verification status
Reconstructing an Array
To stop the verification process
Expanding Array Capacity
RAID Level Number of Drives You Can Add
To expand an array
Viewing Expand Status
To view expand status
Changing the Array LUN
To change the array LUN
To change the array name
Changing the Array Name
Trusting an Array
To trust an array
Deleting an Array
To delete an array
Monitoring System Status
Displaying the Event Log
Viewing the Most Recent Event
Viewing One Event at a Time
To display one event at a time
Select View Event Log and press Enter
To display a whole screen of events
Viewing a Whole Screen of Events
Capturing the Event Log File
To capture the event log file
Displaying Hardware and Configuration Information
Group Field What displays
LUN
Capi
To display hardware information only
SEP
Press Esc to return to the Utilities Menu
To display hardware and configuration information
Displaying Overall Statistics
To access the general array statistics
To access the read/write histogram
Resetting Overall Statistics
To reset overall statistics
Managing Spares
Managing Dedicated Spares
Adding a Dedicated Spare
To add a dedicated spare
To delete a dedicated spare drive
Enabling Dynamic Spares
Deleting a Dedicated Spare
To enable dynamic spares
To add a pool spare
Managing the Spare Pool
Adding a Spare to the Spare Pool
Select Delete Pool Spare and press Enter
Deleting a Spare from the Spare Pool
To delete a spare from the spare pool
Select Display Pool Spares and press Enter
Displaying the Spare Pool
To display the spare pool
K-Series User’s Guide
Configuring the Controller
Rebooting the Controller
To set the controller’s date
Changing the Date and Time
To shut down and restart the controller
To set the controller’s time
Understanding LUNs
Configuring the Controller
Changing the Controller’s Target ID and LUN
To change the controller’s target ID and LUN
Do this
Keep the same Loop ID for the channel at all times
Configuring the Scsi Channels
To configure the channel
K-Series User’s Guide
Working with LUN Zoning
1shows an example of how you can use LUN zoning
Viewing Known WWNs
To view known WWNs
Select Display Host List and press Enter
Select Add or Name Host and press Enter
Creating Names Aliases for Server WWNs
To create or change names for WWNs
Configuring LUN Zoning
To set up LUN zoning
K-Series User’s Guide
Changing the Sample Rate
To change the sample rate
Changing the Alarm Mute Setting
Alarm threshold What to do when the alarm sounds
To enable or disable the alarm
Software
Locking the Cache Setting
To lock the cache setting
Enabling and Disabling the Battery
To change the battery setting
Changing the Utility Priority
Select Utility Priority and press Enter
Rescanning All Channels
To change Utility priority
Pausing I/O
To rescan all channels
Restoring Default Settings
To pause I/O
Upgrading Firmware
To restore the default settings
Select Restore Defaults and press Enter
Upgrading the Controller’s Firmware
To upgrade the controller’s firmware
See Chaparral Technical Support on
K-Series User’s Guide
Managing Disk Drives and Enclosures
Managing Disk Drives
Displaying Drive Information
Displaying All Drives
To display all drives
Clearing Metadata from a Drive
To view drive status
To clear metadata from a drive
To change the write-back cache setting
Enabling and Disabling Write-back Cache
K-Series User’s Guide
Displaying Disk Cache Status
To display disk cache status
To enable or disable Smart changes
Enabling and Disabling Smart Changes
Blinking a Drive LED
To blink a drive
Taking Down a Drive
To take down a drive
To test a drive
Testing a Drive
Managing SAF-TE Enclosures
Changing the SEP LUN
To change the SEP LUN
Do this
Changing the Additional SEP Settings
To change the SEP settings
Managing Disk Drives and Enclosures
K-Series User’s Guide
Problem Screen continuously puts out garbage characters
Troubleshooting
Terminal Emulator and COM Port Problems
Chaparral Technical Support
Problem Array is much smaller than it should be
Array Problems
Problem Screen is updated, but won’t respond to keystrokes
To change the backoff percentage
Host Scsi Channel Problems
Problem The host Scsi Bios scan hangs
Device Scsi Channel Problems
Problems During Bootup
Problem One of the Post diagnostic test failed
Controller Problems
Problem Controller failed the onboard memory test
Problem The system hangs at CTsrv starting
Problem The controller reports a Sdram memory error
Problem The controller reports a Battery error
Event Definition Recommended Action
Critical
Errors
Warn
Understanding Scsi Errors
Using the Loader Diagnostics Menu
Using the Loader Utility Menu
Disk Errors
Sense Key Description
Descriptions
Disk Channel Errors
Error Code Description
Voltage and Temperature Errors and Warnings
K-Series User’s Guide
RAID 0 Striped Disks
Array Basics
Array Types
RAID 1, RAID 1/O Mirrored Disks
RAID
Array Basics
Min No Description Strengths Weaknesses Level Drives
Volume Sets
Comparing RAID Levels
RAID 3 RAID
Mixing Disks on Different RAID Controller Channels
Glossary
K-Series User’s Guide
Glossary
K-Series User’s Guide
Glossary
K-Series User’s Guide
Index
K-Series User’s Guide
Index
K-Series User’s Guide
Index
Scsi ID
Index
K-Series User’s Guide