Chapter 3 Troubleshooting

Resetting the Switch

Resetting the Switch

Note Resetting the switch reboots the switch.

To reset the switch:

1.At the switch prompt, enter enable, and press Return or Enter.

2.At the Privileged EXEC prompt, switch#, enter setup and press Return or Enter.

The switch displays the prompt to run the initial configuration dialog. See Appendix C, “Configuring the Switch with the CLI Setup Program.”

Alternatively, you can press the Reset button on the rear of the switch to power cycle the switch.

Finding the Switch Serial Number

If you contact Cisco Technical Assistance, you need to know the switch serial number. Figure 3-1and Figure 3-2show the serial number locations. You can also use the show version privileged EXEC command to see the switch serial number.

Figure 3-1 Serial Number Location for the Catalyst 2960CPD-8TT-L and the 2960CPD-8PT-L

 

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ETN RE

 

 

 

 

 

 

 

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ETH

RE OV

R WE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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PD

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C-

2960

Catalyst

 

 

 

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PD PoE SPD DPLX STAT SYST

CONSOLE

MODE

208892

SN: XXXNNNNXXXX

Catalyst 3560-C and 2960-C Switch Hardware Installation Guide

 

OL-23803-02

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Cisco Systems 3560-C manual Resetting the Switch, Finding the Switch Serial Number