Basic Call Handling, If you want to Then See | Cisco Systems 7931G

Basic Call Handling

Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

						For more information,
If you want to...	Then...					see...

Place a call using the handset	Pick up the handset and enter a number.					Using a Handset,
						Headset, and
						Speakerphone, page 52

Place a call using the	Press		and enter a number.			Using a Handset,
speakerphone						Headset, and
						Speakerphone, page 52

Place a call using a headset	Press		(	) and enter a number.		Using a Handset,
	(Typically, button 23 is assigned to the					Headset, and
	headset.)					Speakerphone, page 52

Redial a number	Press		to dial the last number.			Placing a Call—Basic
						Options, page 25

Dial from a call log	1.	Press		(	) > Directories.	Using Call Logs, page 57
	2. Choose Missed Calls, Received
		Calls, or Placed Calls.
	3.	Press Dial.

Tips

•You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go

off-hook by lifting the handset, pressing Dial, or pressing ( ) or .

•When you pre-dial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, scroll to it and go off-hook or press the Select button.

•If you make a mistake while dialing, press << to erase digits.

•If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Cisco Systems 7931G manual Basic Call Handling, Placing a Call-Basic Options, If you want to Then See, Tips

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 Getting Started Using this GuideFinding Additional Information If you want to Then Power Outage Safety and Performance InformationUsing External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Registering with Taps Adjusting the Handset RestHeadset Support Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone OL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Tip Understanding Phone Screen Features Icon reference, see Understanding Line and Call Icons, Accessing the Help System on Your Phone Accessing the Application MenuUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and Icon Placing a Call-Basic Options Basic Call HandlingIf you want to Then See Tips Corporate Directory name can Placing a Call-Additional OptionsPersonal Directory to log Choose Personal Address Book Using a Single Phone Using Cisco ExtensionMobility, Managing Business Calls If you want to Answering a CallIf you want to Then For more information, see Answer Ending a Call Using Hold and ResumeEndCall Or EndCall Switching Between Multiple Calls Using Mute Transferring Calls Switching an In-Progress Call to Another Phone Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Settings on the Web, Choose User Options Device Using Do Not Disturb Making Conference Calls Using Conference Features Using Join Press ConfList or Conference List Viewing or Removing Conference Participants Placing or Receiving Intercom Calls See Using Conference,Participant If you want to Then Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Working with Shared LinesPrivacy Press Private Making and Receiving Secure Calls Using BLF to Determine a Line State If you want to Then Prioritizing Critical Calls Tracing Suspicious CallsIf you Then Using Cisco Extension Mobility Cisco WebDialer, See Switching an In-ProgressCall to Another Phone,See Answering a Call, Phone, See Placing a Call-Additional Options, Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsSettings User Preferences Rings Accessing Your User Options Web Pages, Settings User Preferences Contrast Settings User Preferences BrightnessCustomizing the Phone Screen Using Call Logs Using Call Logs and Directories Directories Missed Calls, Placed Calls, or Received Directory Dialing Using Corporate Directory on Your PhoneDirectories Corporate Directory exact name can Directories Personal Directory exact name can Using Personal Directory on Your Phone Directories Personal Directory Personal Fast Press Fast DialDials Directory Vary Choose Logout Customizing Rings and Message Indicators, Accessing Voice MessagesMessages System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Assign a line button for Fast Dial Choose User Options Device Click Service URL See Configuring Fast Dials on the Web, Setting Up Speed Dials on the WebClick Speed Dials Your Phone, Click Phone Services Setting Up Phone Services on the Web Services Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialer Name Settings Network Configuration Host See Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Settings Network Configuration and select Viewing Phone Administration DataSettings Model Information Settings Status Call Statistics Cisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01