Basic Call Handling

If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting.

If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line.

Your system administrator determines the duration between Hold Reversion alerts.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset.

If you want to...

Then...

 

 

 

 

Toggle microphone on

Press

.

 

 

 

Toggle microphone off

Press

.

 

 

 

Switching Between Multiple Calls

You can switch between multiple calls on multiple lines.

If you want to...

Then...

 

 

 

 

Switch to a held call on

Press

(flashing) for the line that you are switching to.

another line

 

 

 

 

 

Switch from a

Press

(flashing). Any active call is placed on hold and the selected call

connected call to

is resumed.

answer a ringing call

 

 

 

 

 

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Cisco Systems 7931G manual Using Mute, Switching Between Multiple Calls