Advanced Call Handling

 

 

 

If you want to...

Then...

 

 

 

Turn on Mobile Connect

1. Dial your assigned Mobile Voice access number.

from your mobile phone

2.

Enter your mobile phone number (if requested) and PIN.

 

 

3.

Press 2 to enable Mobile Connect.

 

4.

Choose whether to turn Mobile Connect on for all configured

 

 

phones or just one:

 

 

All phones—Enter 2.

 

 

One phone—Enter 1 and enter the number you want to add as

 

 

 

a remote destination, followed by #.

 

 

Make a call from your

See Placing a Call—Additional Options, page 26.

mobile phone

 

 

 

 

 

Turn off Mobile Connect

1. Dial your assigned Mobile Voice Access number.

from your mobile phone

2.

Enter your mobile phone number (if requested) and PIN.

 

 

3.

Press 3 to disable Mobile Connect.

 

4.

Choose whether to turn Mobile Connect off for all configured

 

 

phones or just one:

 

 

All phones—Enter 2.

 

 

One phone—Enter 1 and enter the number you want to

 

 

 

remove as a remote destination, followed by #.

 

 

Turn on or off Mobile

1. Press Mobility to display the current remote destination status

Connect access to all your

 

(Enabled or Disabled).

remote destinations from

2.

Press Select to change the status.

your desk phone

3.

Press Exit.

 

 

 

 

 

Tips

When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any of the following are true:

The number you are calling from is not one of your remote destinations.

The number is blocked by you or your carrier (shown as “Unknown Number”).

The number is not accurately matched in the Cisco Unified Communications Manager database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.

If you incorrectly enter any requested information (such as mobile phone number or PIN) three times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Cisco Systems 7931G manual See Placing a Call-Additional Options