Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination.

If you want to...

Then...

 

 

 

 

Switch an in-progress

1.

Press the Mobility softkey and select Send call to mobile.

call on your desktop

2.

Answer the in-progress call on your mobile phone.

phone to a mobile

 

The desktop phone line button turns red

and handset icons and

phone

 

 

the calling party number appear on the phone display. You cannot use

 

 

 

 

same phone line for any other calls, but if your desk phone supports

 

 

multiple lines, you can use another line to make or receive calls.

 

 

 

Switch an in-progress

1.

Hang up the call on your mobile phone to disconnect the mobile

call from a mobile

 

phone, but not the call.

 

phone to your desktop

2.

Press Resume on your desk phone within 4 seconds and start talking

phone

 

on the desk phone.

 

 

 

 

 

 

 

 

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call When you transfer a call, your phone uses a new line to initiate the transfer.

If you want to...

Then...

 

 

Transfer a call without

1.

From an active call, press

.

talking to the transfer

2.

Enter the target number.

 

recipient

 

3.

Press

again to complete the transfer or EndCall to cancel.

 

Note If your phone has on-hook transfer enabled, complete the transfer by hanging up.

Talk to the transfer

1.

From an active call, press

.

recipient before transferring

2.

Enter the target number.

 

a call (consult transfer)

 

3.

Wait for the transfer recipient to answer.

 

 

4.

Press

again to complete the transfer or EndCall to cancel.

Note If your phone has on-hook transfer enabled, complete the transfer by hanging up.

Redirect a call to a voice

Press iDivert. For more information, see Sending a Call to a Voice

message system

Message System, page 33.

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Cisco Systems 7931G manual Switching an In-Progress Call to Another Phone, Transferring Calls