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Contents

Getting Started 9

Using this Guide 9

Finding Additional Information 9

Safety and Performance Information 10

Cisco Product Security Overview 11

Accessibility Features 11

Connecting Your Phone 12

An Overview of Your Phone 15

Understanding Buttons and Hardware

Understanding Lines and Calls 19

Understanding Line and Call Icons

Understanding Phone Screen Features

Accessing the Application Menu 23

Accessing the Help System on Your Phone 23

Understanding Feature Availability 23

Understanding SIP vs. SCCP 24

Basic Call Handling 25

Placing a Call—Basic Options 25

Placing a Call—Additional Options 26

Answering a Call 28

Ending a Call 30

Using Hold and Resume 30

Using Mute 31

Switching Between Multiple Calls 31

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Cisco Systems 7931G manual Contents