•Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No
You can access Call Forward All on your phone or from your Cisco Unified CM User Options web pages; conditional call forwarding features are accessible only from your User Options web pages. Your system administrator determines which call forwarding features are available to you.
If you want to... | Then... |
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Set up Call Forward All on | Press CFwdALL and enter a target phone number. |
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your primary line | Note Your phone might have additional line keys assigned to the same | ||
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| directory number as your primary line. If so (and you want all |
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| calls to that directory number forwarded) you need to set call |
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| forwarding for each of these lines. |
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Cancel Call Forward All on | Press CFwdALL. |
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your primary line |
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Verify that Call Forward All is | Look for: |
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enabled on your primary line | • | The call forward icon next to the primary phone number: | , |
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| which is always on line key 1. |
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| • | The call forward target number in the status line. |
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Set up or cancel call | 1. | Log in to your User Options web pages. (See Accessing Your |
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forwarding remotely, or for a |
| User Options Web Pages, page 64.) |
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2. | Access your call forwarding settings. (See Controlling Line |
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| Settings on the Web, page 71.) |
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Note When call forwarding is enabled for any line other than the primary line, your phone does not provide you with confirmation that calls are being forwarded. Instead, you must confirm your settings in the User Options web pages.
Tips
•Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.
•You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company.
•Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.
•Your system administrator can enable a call forward override feature that allows the person receiving your forwarded calls to reach you. With override enabled, a call placed from the target phone to your phone is not forwarded, but rings through.
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