Cisco Systems 7931G - page 58

58 OL-15791-01

Tips

• (SCCP and SIP phones) Your phone might be set up for international call logging, which is

indicated by a "+" symbol on the call logs, redial, or call directory entries. See your system

administrator for more information.

• (SCCP phones only) To view the complete call record of a multiparty call (for example, of call that

has been forwarded or transferred to you), highlight the call record and press Details. The Details

record shows two entries for each missed or received multiparty call. The entries are listed in

reverse chronological order:

–

The first logged entry is the name/number of the last completed call of a multiparty call

received on your phone.

Dial from a call log

(while not on

another call)

1. Choose ( ) > Directories > Missed Calls, Placed Calls, or Receive d

Calls.

2. Highlight a call record.

Note If the Details softkey appears, the call is the primary entry of a multiparty

call. See the Tips section below.

3. If you need to edit the displayed number, press EditDial followed by << or

>>. To delete the number, press EditDial followed by Delete. (You may

need to press the more softkey to display Delete.)

4. Go off-hook to place the call.

Dial from a call log

(while connected to

another call)

1. Choose ( ) > Directories > Missed Calls, Placed Calls, or Receive d

Calls.

2. Highlight a call record.

Note If the Details softkey appears, the call is the primary entry of a multiparty

call. See the Tips section below.

3. If you need to edit the displayed number, press EditDial followed by << or

>>. To delete the number, press EditDial followed by Delete. (You may

need to press the more softkey to display Delete.)

4. Press Dial.

5. Choose a menu item to handle the original call:

–

Hold—Puts the first call on hold and dials the second.

–

Tran sfe r—Transfers the first party to the second and drops you from

the call. (Press again after dialing to complete the action.)

–

Conference—Creates a conference call with all parties, including you.

(Press ( ) again after dialing to complete the action.)

–

EndCall—Disconnects the first call and dials the second.

If you want to... Then...

Contents

Main Page Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions Common Phone Tasks Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information If you want to... Then Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Page Page An Overview of Your Phone Understanding Buttons and Hardware Page Item Description For more information, 1 Page Item Description Understanding Lines and Calls 14 15 For more information, Understanding Line and Call Icons Icon Line or call state Description Icon Line or call state Description Understanding Phone Screen Features Page Accessing the Application Menu Accessing the Help System on Your Phone Understanding Feature Availability Understanding SIP vs. SCCP Feature Softkey Line Button Label and Icon Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Page Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Press HLog. When logged in, the Hunt Group button is lit. Using a Shared Line Understanding Shared Lines Remote-in-Use Icon Working with Shared Lines Using BLF to Determine a Line State Making and Receiving Secure Calls Look for the encrypted lock icon and listen for a security tone at the beginning of the call. Tracing Suspicious Calls Prioritizing Critical Calls Press MCID If you... Then... Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number of the following are true Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Page Setting Up Phones and Access Lists for Mobile Connect Page Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Page Page Index A B C D E F G H I L M N O R S T U V W